Director, Pricing

3 months ago


Toronto, Canada Fasken SLP Full time

**Who We Are**

Fasken is a leading international business law and litigation firm, and was voted one of Canada’s Best Employers for 2024. Our firm’s 950 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London and Johannesburg and an office in the professional and retail district known as Taza (/Ta-Zah/) on Tsuut’ina lands. Providing strategic and thoughtful advice in all areas of business law, our broad range of clients include close to half of the Fortune 100 companies, as well as corporate clients, government agencies, regulatory authorities, non-profit bodies and individuals.

Our clients interests are paramount in all that we do and we take pride in supporting our communities. We are a place where bright, talented, and collegial people want to work together and we work hard together to achieve our goals in a collaborative and efficient way.

**Your Role**

Fasken is looking for a highly analytical and strategic business leader to join our global pricing efforts. The Director, Pricing Strategy will develop and implement pricing strategies for Fasken’s legal work to its clients as well as client-facing software solutions. We are looking for an executive who brings extensive experience crafting pricing strategies, leading pricing initiatives, and successfully executing them in-market. In doing so, performance is measured by achieving incremental profitability for Fasken while also enhancing client relationships.

This position offers a hybrid work arrangement.

**At Fasken, success means**:

- Having a strong client service approach - you’re ready, willing, and able to put our clients first and exceed their expectations
- Caring about one another - you possess strong interpersonal skills and the ability to build harmonious working relationships within your immediate team, across other departments in the firm, and the community
- Working collaboratively - you’re a self starter who values working in a collaborative team based environment
- Possessing exceptional communication skills (both verbal and written) when dealing with lawyers, clients, staff and third parties
- Approaching your work with agility and the willingness to learn and utilise new technology
- Being adaptable to changing priorities in a fast-paced environment while being organized and maintaining accuracy with a high attention to detail
- Demonstrating strong research, investigative and problem solving skills with the ability to exercise judgement to resolve issues
- Treating sensitive and confidential matters with discretion and diplomacy at all times

**Primary Responsibilities**:

- Lead pricing initiatives across all aspects of the business
- Contribute to the growth and evolution of the pricing team to drive pricing excellence at Fasken
- Work with Fasken’s leadership team and lawyers to define and execute pricing initiatives
- Have senior executive presence, and be comfortable leading discussions with all levels of Fasken
- Develop pricing strategies rooted in data and with clear ROI
- Work with lawyers, marketing and finance to draft the financial and pricing responses to client RFP submissions
- Drive pricing recommendations through to implementation and results
- Act as a change agent by enabling and influencing stakeholders to pricing recommendations
- Collaborate with the senior leadership team, lawyers, Finance, Business Analytics, Marketing, and IT, as required
- Monitor key metrics and market intelligence to drive insights and identify opportunities for evolving pricing
- Implement a set of best practices and processes that can be used to drive ongoing pricing improvements

**Required Knowledge and Experience**:

- 2-5 years’ experience in a similar role at a Director level, preferably within a professional services firm
- +5 years’ strategic pricing experience in a professional services role
- Executive level expertise in pricing strategy and execution, change management, and client management & development
- Have the drive and motivation to learn and get into the details to build out your strategies
- Excellent team leadership and interpersonal skills; ability to persuade, communicate vision and motivate people at every level, cooperative working style
- Ability to manipulate data effectively and present findings to stakeholders
- Ability to analyze financial data and prepare concise reports to assist management in making pricing-related decisions and making risk assessments
- Excellent project and time management skills; ability to efficiently manage a variety of concurrent projects and handle conflicting priorities while meeting deadlines
- Excellent attention to detail and accuracy with numbers
- High level of proficiency in MS office, experience working with Excel and other databases, preferably with SQL
- Excellent written and oral communication and interpersonal skills

**Diversity and Inclusion**

At Fasken we are committed to creating a dive



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