Social Media Coordinator

1 month ago

Toronto, Canada The Works Design Communications Full time

**CURRENT OPPORTUNITIES**

**THE PLACE**:
We have an engaged and diverse team of about 45 colleagues dedicated to collaboration and producing great work. We’re project-focused and deadline-driven - so some days may be longer than others. But even when it’s busy, we make time for team activities and encourage participation (whether virtual or in person). We are a dog-friendly workplace, and sometimes a few of them are in the studio. Some of them are big, so we hope you are okay with that.

**Social Media Coordinator**:
**THE ROLE**:
As a social media coordinator at Works Design, you are passionate about getting the message out. You think in headlines and dream-up taglines. You’re a storyteller and know how to use words, images and the digital environment to capture people’s attention and create excitement. You have a passion for social media and digital marketing and a keen interest in learning about sector trends and best practices. You are a strong writer, on point with Tweets, posts and blogs, familiar with a wide range of communications technologies, and excited by the opportunity to build your skills and work closely with clients.

**THE DAY-TO-DAY**:

- Develop daily social listening reports for risk mitigation and stakeholder sentiment
- Assemble web and social media metrics decks
- Curate engaging content for various social media platforms (e.g., LinkedIn, X, Facebook, Instagram)
- Supporting the Social Media Manager with writing outlines and/or initial drafts of both short
- and long-form content (e.g., posts, blogs, newsletters, etc.)

**THE IDEAL CANDIDATE**:

- Degree or diploma in advertising, English, marketing, communications or another relevant field
- 1 - 3 years’ experience with social media marketing or content development
- Familiarity with social listening and a working knowledge of Facebook (Business Suite), LinkedIn, X, Instagram, YouTube and Vimeo
- Hands-on experience with social media management tools (e.g., Sprout Social, HootSuite, Sprinklr)
- Understanding of social media analytics using both social media platforms' native insights and other data insight tools (e.g., Google Analytics)

**WHAT ELSE YOU BRING TO THE TABLE**:

- Commitment to delivering timely and quality client support
- Excellent time management skills, with the ability to handle and prioritize multiple deliverables in a fast-paced environment
- Exceptional communication skills and a can-do attitude
- Curiosity and a willingness to learn about corporate communications, stakeholder engagement, risk mitigation and investor relations
- Continued interest in developing leading-edge digital and social practices
- Experience in a corporate communications or advertising agency (bonus)
- Experience with managing paid social media ads (bonus)
- Experience with SEO, SEM and optimization tactics (bonus)

**ARE THERE ADDITIONAL EXPECTATIONS?**:
Our workload fluctuates throughout the year, and sometimes we are very busy. Project managers must be available during relevant stages of all jobs. Some late nights are to be expected. While our current working environment is considered “flexible,” this role may require limited days in the office for training purposes.

All Works Design colleagues must adhere to our policies and procedures as well as embody the company’s values: _principled, curious, inclusive, perspective-taking_ and _fun_

**TOTAL COMPENSATION**:

- Base salary: $55,000 - $65,000
- Overtime compensation
- Vacation and PTO days
- Comprehensive health benefits
- Learning and development fund
- Flexible work environment
- Seasonal office closures (in addition to statutory holidays)
- Fun Squad social events throughout the year

**Project Manager**:
**THE ROLE**:
As a project manager at Works Design, you are a key member of the account team, blending the higher-level strategy of account direction with the detailed problem-solving of day-to-day project management. Managing the conflict between these two parts of your job will be key to your success.

**THE DAY-TO-DAY**:

- Preparing quotes, briefs, estimates, proposals, schedules and invoices
- Participating in client and internal meetings and presentations
- Delegating tasks to a team of design, web and print production specialists
- Obtaining approvals and sign-offs both internally and from clients
- Communicating project objectives and scope to design, development and production teams
- Facilitating decisions and encouraging cooperation in a fast-paced environment

**THE IDEAL CANDIDATE**:

- Minimum three years managing online and print projects in a busy agency environment
- Must have experience with projects in an agency setting across our main practice areas (stakeholder communications, brand and collateral development)

**WHAT ELSE YOU BRING TO THE TABLE**:

- Proficiency in organizing and orchestrating complex projects
- Ability to juggle multiple (and competing) clients, projects and priorities
- Good interpersonal communication skills and a tea

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