Call Centre Manager

2 months ago


Vancouver, Canada Vivreau Full time

Education:

- Expérience:
**Education**:

- Bachelor's degree
- or equivalent experience
**Tasks**:

- Hire, train, direct and motivate staff
- Plan and direct research
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Plan, develop and organize the policies and procedures of establishments
- Represent the company within various economic and social organizations
- Provide customer service
- Assign, co-ordinate and review projects and programs
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
**Experience**:

- 3 years to less than 5 years
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week



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