Call Centre Agent

5 months ago


Vancouver, Canada Ogistics Logistics Full time

Overview:
**Responsibilities**:

- Handle inbound and outbound customer calls professionally
- Provide information about products and services
- Assist customers with placing orders or resolving issues
- Utilize sales techniques to upsell products or services
- Maintain accurate customer records through data entry
- Follow communication scripts to ensure consistency and quality of service

**Experience**:

- Proven experience in a call center or customer service environment
- Strong command of English, both verbal and written
- Ability to communicate effectively and empathetically with customers
- Proficiency in Spanish is a plus
- Excellent phone etiquette and active listening skills
- Ability to analyze information and make informed decisions
- Experience with data entry and CRM software is preferred

Joining our team as a Call Center Representative offers the opportunity for career growth, competitive pay, and a supportive work environment. If you are a dedicated individual with a passion for customer service, we encourage you to apply.

**Job Types**: Full-time, Part-time, Permanent, Casual, Seasonal, Freelance

Pay: $17.50-$22.50 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person


  • Call Centre Agent

    5 months ago


    Vancouver, Canada Public Storage Full time

    -We are a small but dynamic team of agents where our goal is to deliver a world class customer experience to people looking for storage. The environment fosters sharing of ideas and best practices and everyone has each other’s back. Quality is the name of the game and getting off the phone quickly with customers is not the mandate. While we operate as a...

  • Call Centre Agent

    6 months ago


    Vancouver, Canada JD Sports Canada Full time

    **Department**: Customer Service **Location**: Vancouver, BC **Workplace Type**: Hybrid **Job Type**: Full-time, Temporary (3 month contract with possibility of extension) **Salary**: $38,000 per year **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a...

  • Call Center Agent

    7 months ago


    Vancouver, Canada Dialospact Inc Full time

    **Job Title**: Call Center Agent **Location**: Vancouver, BC We are seeking a motivated and customer-focused individual to join our team as a Call Center Agent. As a Call Center Agent, you will be the first point of contact for our customers, providing assistance, answering inquiries, and resolving issues promptly and...

  • Call Centre Agent

    5 months ago


    Vancouver, Canada Ogistics Logistics Full time

    Overview: **Responsibilities**: - Handle inbound and outbound customer calls professionally - Provide information about products and services - Assist customers with placing orders or resolving issues - Utilize sales techniques to upsell products or services - Maintain accurate customer records through data entry - Follow communication scripts to ensure...


  • Vancouver, Canada PHSA Full time

    **Manager, Call Centre, Housekeeping Services, Inter-Campus Operations** - Children's & Women's Health Center Vancouver, BC In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously...


  • Vancouver, British Columbia, Canada PHSA Full time

    Hospital Contact Centre Job OverviewAs a Hospital Contact Centre Agent, you will be the initial point of contact for patients and healthcare providers, providing exceptional customer service and support. You will be responsible for answering incoming calls, transferring calls to the appropriate departments, and responding to emergency calls in a timely and...


  • Vancouver, Canada Grill Hero Full time

    We are looking for applicants in British Columbia only!Entry Level Sales Call Centre Representative $17-$19/hr  Highlights Competitive WagesBonusesRemote WorkUnbeatable Customer Service & Sales Experience Job Description The Sales Call Centre Representative Role is typically best suited for those who enjoy...

  • Manager, Group Sales

    2 months ago


    Vancouver, Canada Pacific National Exhibition Full time

    **Job Description**: **Full-time; Permanent** **Date Posted: September 16, 2024** **Who we are** The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and...


  • Vancouver, Canada Grill Hero Full time

    Sales Call Centre Representative $17-$19/hr Highlights - Competitive Wages - Bonuses - Remote Work - Unbeatable Customer Service & Sales Experience In this role, you will be tasked with providing the best possible customer experience to our loyal customer base. You will also be responsible for all inbound sales efforts, controlling and managing our many...

  • Th Casual/on Call

    6 months ago


    Vancouver, Canada Aboriginal Mother Centre Society Full time

    **Job Title** Transformational Housing Support Worker **Type** Casual/on-call **Shift & Hours of Work** Unpredictable **Location** East Vancouver **Compensation** $18-$20 / hour, depending on experience, plus benefits **Deadline** On-Going **About the Aboriginal Mother Centre Society** The Aboriginal Mother Centre (AMC), which is dedicated to...

  • Front Desk Agent

    6 months ago


    Vancouver, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. Front Desk Agent The Front Desk Agent (Casual On-call) will contribute to the overall success of the hotel by providing superior customer service and...


  • Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...


  • Vancouver, Canada Natural Wellbeing Distribution Inc Full time

    **Customer Service Representative** Position Type: Full time (up to 40 hours/week) Wage: Starting at $20 per hour - depending on experience - to be reviewed after 90-day probationary period Start Date: ASAP Location: Vancouver, BC **Who We Are**: **Who We Are Looking For**: Due to being on the smaller side, team-wise, it is very important to us to work very...


  • Vancouver, Canada Intellifi Corporation Full time

    **Role and Responsibilities**: - Properly identify all callers prior to releasing any private information - Assess customer ask and identify need - Transfer calls to specialized departments, people if necessary - Make outbound calls as required, promote services when needed - Assist customers using the customer portal including password resets - Maintain...


  • Vancouver, Canada Rebel Sleep Institute Inc. Full time

    *Job Overview* We are seeking a motivated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be crucial in delivering solutions that enhance...


  • Vancouver, Canada Intellifi Full time

    **Call Centre Specialist, CGHLI (12 Month Contract)**: **Vancouver, BC or Calgary, AB** **Salary Range**: $45,000 - 55,000/yr **Contract** **Role and Responsibilities**: - Properly identify all callers prior to releasing any private information - Assess customer ask and identify need - Transfer calls to specialized departments, people if necessary - Make...


  • Vancouver, Canada PHSA Full time

    Hospital Contact Centre Agent IMITS Client Services Vancouver Must be willing to commute to BC Children’s & Women’s Hospital (C&W or Vancouver General Hospital (VGH) for Casual/On-Call Opportunities. We are looking for talented and dedicated individuals to support our 24/7 operations; successful applicants will have working availability for...


  • Vancouver, Canada AllCleared Solutions Inc. Full time

    All-Cleared is a reputable, and established industry-leading entrepreneurial firm, delivering high quality professional legal services for over 33 years. With the support of a confident and happy team, All Cleared is able to make daily life-changing impacts on the lives of our clients and community. As we grow and pivot to offer more services and greater...


  • Vancouver, Canada AllCleared Solutions Inc. Full time

    All-Cleared is a reputable, and established industry-leading entrepreneurial firm, delivering high quality professional legal services for over 33 years. With the support of a confident and happy team, All Cleared is able to make daily life-changing impacts on the lives of our clients and community. As we grow and pivot to offer more services and greater...

  • Mortgage Agent

    6 months ago


    Vancouver, Canada Mortgage Alliance Full time

    **Please read the position description before applying! This is important.** Vaughan brokerage in Ontario, is expanding and is looking for great individuals who are licensed as a Mortgage Agent & looking to join a new and exciting brokerage. Or are you considering a career in the mortgage industry and ready to begin? Although our location is in Vaughan,...