Wts Student Operator

3 months ago

London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Department of Western Technology Services (WTS) is a central source committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to leverage central supported technology solutions and services where it makes sense.

**Responsibilities**:

- The Full-Time Western Student 2 will provide higher level support in the areas of administrative services, research services, infrastructure services, or student services. The incumbent will have responsibility for carrying out activities which require some specialization of skills. The incumbent will be responsible for providing support to faculty or staff, and for effectively carrying out a variety of tasks in accordance with policies, procedures, and instructions received from their supervisor. The incumbent will take guidance from their supervisor, and work productively and courteously with their work team and other members of the Western community.**Qualifications**:
**Education**:
- Must be a full time student at Western (enrolled in minimum 3.5 courses), and expect to retain full-time student status for the duration of this appointment

**Experience**:
- Previous work experience in a similar role or within the department

Skills, Abilities and Expertise:

- written and verbal communication skills to express ideas clearly and adapt communication style to suit the audience and situation
- ability to maintain a positive, outgoing attitude with genuine customer service orientation
- reliable and dependable with the ability to consistently work assigned schedule
- ability to follow processes and practices with high attention to detail
- demonstrates integrity and works in accordance with Western's policies and procedures
- ability to multi-task and maintain an organized work environment
- computer skills with Microsoft Office, with the ability to learn and use new software programs as required
- personable and courteous in working relationships with colleagues, students and the public
- ability to prioritize and organize a fluctuating workload
- ability to work independently and effectively as a member of the team to achieve department goals
- ability to work in a manner that is compliant with confidentiality requirements as applicable.

**_ **Please note salary will be based on experience, the departement anticipates 1 (one) position will be filled by reappointment**_**

**Why Western?**:
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
**Please Note**:
Effective September 7, 2021, all employees and visitors to campus are required to comply with Western's COVID-19 Vaccination Policy.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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