Manager, Enterprise Payments

7 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 194307

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Manager, Payments Transformation, Global Transaction Banking - Toronto, ON**

**Purpose**:
Contributes to the overall success of the Global Transaction Banking team by ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

As a Payments Product Owner, your primary responsibility will be to enable portfolio teams in making value-based decisions that are well aligned to the strategic vision of Scotiabank’s modernization program. You will collaborate closely with Portfolio Leads, Product Teams, and stakeholders from numerous lines of business across the enterprise in order to enable highly visible and transparent understanding of the value, priority, impact, and alignment of work being requested, accepted and ultimately delivered by the Payments Transformation teams.

**What you'll do**:

- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Direct the development, approval, and execution of large-scale strategic initiatives to support GTB’s strategic plans and objectives by:

- Supporting the definition of enterprise business model, strategy, benefit and experience for Payments Transformation
- Working closely with team members in clearly defining and articulating business concepts, outcomes, and key success metrics for each project/initiative
- Working closely with team members and business partners to define and recommend Minimum Viable Product (MVP) schedules, creating the Product Backlog and maintaining it in a good prioritized shape with clearly defined items
- Support cross-functional teams to identify pain points in the current state journeys and map out the desired future state, overseeing/directing the documentation of current and proposed process flows
- Developing and managing the project plan and clearly communicating expectations and goals to all team members and stakeholders, including ongoing tracking/reporting of project metrics (project dashboards), communication of project status, and completing monthly status reports
- Collaborates with Subject Matter Experts (SMEs) to define system and process requirements, develop implementation plans and detail specific tactics to address opportunities and barriers by:

- Communicate with internal stakeholders and partners to seek understanding and exchange ideas, ensuring communication is positioned in terms that are easy to understand by a diverse group
- Ensure awareness of market and trends in the business environment, using research and available analysis to help inform ideas
- Drive change management efforts by:

- Preparing workflows/procedures to ensure new functions/processes are integrated into the operational environment, including the identification of areas for improvement and assessing cost efficiency
- Ensuring cross-departmental socialization on program status, as well as highlighting key risks and major constraints
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high performance environment and contributes to an inclusive work environment.

**What you'll bring**:

- Strong knowledge of product life cycle and agile product development methodologies are preferred
- Experience working in an Agile environment, or with development teams directly (an asset)
- Excellent communication including the ability to distil technical details into human terms
- Experience acting as a constructive conduit between business and development teams
- Knowledge of emerging technologies and product development/agile methodologies, with a desire for continuous learning and growth
- Works independently and effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner
- Applies superior conflict management skills and expertise to persuade and negotiate effectively
- 3-5 years experience managing complex business and technology projects
- Formal agile designations such as CSPO, CSM would be an asset
- Working knowledge of payment operations, the wires ecosystem and SWIFT ISO 20022

**Interested?**

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work t

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