Water and Wastewater Outreach Program Representative

4 weeks ago

Niagara, Canada Niagara Region Full time

**Division**:
Water & Wastewater

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**Job Summary**:
Reporting to the Engagement and Education Coordinator for Water and Wastewater Services, the Outreach Program Representative is responsible for planning, developing and executing the annual Niagara Children’s Water Festival, leading all aspects of the Water Wagon program and coordinating water and wastewater public outreach programs.

**Education**:

- Post-Secondary diploma or degree in Event Management, Event Planning, Business Administration, Public Administration, Public Relations, Education or related field of study.
- An equivalent combination of education, experience and qualifications may be considered.

**Knowledge**:

- 1-3 years of experience in event planning, project management, presenting to groups of various ages and public outreach/engagement.
- 1-2 years previous experience with volunteer recruitment and management preferred.
- Familiarity with current water-related environmental issues, and core services provided by the Region is considered an asset.
- Previous experience managing budgets for events is preferred.
- Previous experience with risk management planning is preferred.
- Contract negotiation experience, particularly with event suppliers, event vendors, fee for service agreements, etc. is preferred.
- Exceptional customer service skills, including conflict management and resolution skills.
- Basic knowledge of planning, fire, public health and building requirements for special events (i.e. building permits, road closures, etc.) is preferred.
- General knowledge of AODA requirements is preferred.

**Responsibilities**:
**_ Leads event planning aspects of the annual Niagara Children’s Water Festival. (40% of time)_**:

- Creates a detailed project plan, including a critical path for the Festival Planning Committee and ensures that deadlines are met.
- Produces regular progress reports to track, manage and communicate progress on all aspects of the event.
- Manages communication with committee members, volunteers, support staff, sponsors, supporters and suppliers, including organizing and chairing Water Festival Steering Committee meetings.
- Manages the registration, scheduling and communication with Festival visitors.
- Leads the recruitment of volunteers for the Niagara Children’s Water Festival.
- Acts as the main point of contact for volunteers working for the Niagara Children’s Water Festival.
- Prepares event risk management plan.
- Manages onsite arrangements, including set-up, event day logistics, tear down and clean up.
- Works with the Communications team to develop promotional materials and works collaboratively to implement marketing and social media strategies to promote the Festival.
- Attends meetings of the Children’s Water Education Council.
- Assists with preparing the budget for festival and decisions on procurement of materials, equipment and services, ensuring they are within budget and follow procurem

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