Regional General Manager

6 days ago


Waterloo, Canada RIVERSIDE MILLWORK GROUP INC Full time

Are you ready for change, challenge, and opportunity? Whether you're looking to launch your career or grow an existing one, Riverside Millwork Group is the type of company that supports its employees no matter where they are in life or their career.

Riverside Millwork Group is a forward-thinking group of companies built upon a solid foundation of values that we continue to live by every day. Since 2005, Riverside has been supplying homeowners and builders with the finished products that make a house a home. Our suite of millwork products includes interior and exterior wood doors, interior mouldings, door hardware, closet organizers, custom millwork solutions, and millwork installations.

As one of Canada's fastest growing companies, we are looking to give the right individual an opportunity to excel within our organization. We are seeking a dependable and motivated **Regional General Manager **to join our team in **Waterloo**,** ON **and contribute to the success of our organization by delivering products and an excellent client service experience.

**Essential Functions**:

- Regional Operations:_
- Oversees the day-to-day management of regional operations in a manner that is consistent with corporate policies and procedures.
- Accountable for regional resource allocation including financial, personnel, and material to meet operational demand and achieve targets in compliance with company policies and procedures.
- Plan, organize, direct, control, and evaluate through middle managers, the overall operations and goods production.
- Evaluate and improve regional operations and financial performance.
- Manages and increases the effectiveness and efficiency of the supporting departments (HR, Finance, etc.) through the coordination and communication between the functional domains.
- Accountable for retaining and growing regional market share.
- Identifies and resolves problems, escalating as appropriate to respective members of the senior leadership team or ownership.
- Builds strong business relationships with suppliers/vendors, clients, and business partners.
- Maintains confidentiality and discretion with highly sensitive information.
- Represents the company in a professional manner.
- Maintains current knowledge of the industry, market, relying on current literature, technological advances, and statistical studies and data to make informed decisions.
- Performs ad-hoc projects as directed by the Managing Partner(s).
- Leadership:_
- Lead regional strategic planning to ensure the region has the capability to meet future demands and objectives.
- Provide strategic vision and guidance to the location.
- Ensures management beliefs and behaviours are in line with Riverside company culture.
- Designs strategy and set goals for growth.
- Visits the shop floor and sites to strengthen the connection with the realities of the business and model leadership behaviours throughout the region.
- Promote the company values.
- Management:_
- Models’ effective teamwork and ensures it is embraced at all levels within the region’s operations.
- Provides competency-based feedback and ensures managers/leaders throughout the region are also providing appropriate feedback.
- Mentors’ managers.
- Holds team accountable for continuous improvement.
- Meets regularly with regional department managers to review, analyze, and develop actionable plans for productivity.
- Participates in ongoing training and leadership development initiatives and programs.
- Complies and enforces all Company policies and procedures.
- Budget Management and Fiscal Responsibility:_
- Participates in the preparation of the regional fiscal budget through preparation, review, and forecasting for the upcoming fiscal year.
- Continuously conduct financial reviews to remain current on the financial health of the business and location.
- Tracks and reviews monthly and year-to-date reporting to ensure regional department targets/goals are being achieved.
- Accountable for managing the regional fiscal budget and monitoring regional expenditures.
- Achieves or exceeds planned P&L objectives.
- Holds management team accountable for achieving fiscal commitments.
- Identifies and implements cost controls for regional expenditures in compliance with Riverside’s policies and procedures.
- Human Resources:_
- Maintains employee confidentiality.
- Accountable for regional employee retention, engagement, and culture.
- Supports daily human resources activities and responsibilities.
- Supports on-going HR initiatives throughout the region and ensures proper communication channels from location to corporate are enforced.
- Responsible for the performance management of regional staff including, but not limited to, annual performance reviews, performance standards, and targets.
- Works with Director of Human Resources and Culture to establish and maintain a bench of successors for key positions.
- Works closely with Director of Human Resources and Culture to review reg


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