Manager, Primary Care and Community Solutions

6 months ago


Burnaby, Canada PHSA Full time

**Job Summary**:
Reporting to the Director Clinical Solutions and Transformation the Manager Primary Care and Community Solutions has direct responsibility for the provision of high quality and timely services to the organization including the supervision of department staff and the development of departmental policies, procedures and processes. The Manager is also responsible for managing, monitoring and delivering the transformation, integration and innovation of Primary Care and Community solutions. In collaboration with the Manager Portal, Broker, and Registry solutions, manages the consolidation of primary care and community solutions across the integrated health enterprise (VCH/PHC/ PHSA) to support improved information sharing and cost effectiveness. In collaboration with the Manager Portal, Broker and Registry solutions deliver positive client experience and support adoption of clinical solutions across the integrated health enterprise.

**Duties/Accountabilities**:

- During transition to the integrated IMIT / IMIS organization, support, maintain, sustain and enhance primary care and community solutions for VCH / PHC.
- Supervises designated staff, establishing clear definitions of responsibility for each employee, reviewing workload assignments, and adjusting schedules according to workload to ensure levels meet operational requirements. Ensures all job descriptions within area of responsibility clarify and delineate position expectations for the area.
- Evaluates individual and team performance in collaboration with appropriate internal stakeholders and peer staff. Fosters a positive working environment including seeking opportunities to reward and recognize team and individual contributions, listening to the team’s concerns and enabling decision-making at the front line. Investigates work and staff issues and where necessary initiates disciplinary action up to and including termination. Participates in management of labour relations matters and approves essential services levels as necessary.
- Develops the annual operating budget for designated services. Ensures adherence to the budget by performing duties such as monitoring expenditures and recommending remedial action and takes corrective action to ensure performance to plan.

**Qualifications**:



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