Manager, Primary Care and Community Solutions

6 months ago

Burnaby, Canada PHSA Full time

**Manager, Primary Care and Community Solutions**

IMITS Primary Care & Community

Burnaby, BC

Reporting to the Director Clinical Solutions and Transformation the Manager Primary Care and Community Solutions has direct responsibility for the provision of high quality and timely services to the organization including the supervision of department staff and the development of departmental policies, procedures and processes. The Manager is also responsible for managing, monitoring and delivering the transformation, integration and innovation of Primary Care and Community solutions. In collaboration with the Manager Portal, Broker, and Registry solutions, manages the consolidation of primary care and community solutions across the integrated health enterprise (VCH/PHC/ PHSA) to support improved information sharing and cost effectiveness. In collaboration with the Manager Portal, Broker and Registry solutions deliver positive client experience and support adoption of clinical solutions across the integrated health enterprise.

**What you’ll do**
- During transition to the integrated IMIT / IMIS organization, support, maintain, sustain and enhance primary care and community solutions for VCH / PHC.
- Supervises designated staff, establishing clear definitions of responsibility for each employee, reviewing workload assignments, and adjusting schedules according to workload to ensure levels meet operational requirements. Ensures all job descriptions within area of responsibility clarify and delineate position expectations for the area.
- Evaluates individual and team performance in collaboration with appropriate internal stakeholders and peer staff. Fosters a positive working environment including seeking opportunities to reward and recognize team and individual contributions, listening to the team’s concerns and enabling decision-making at the front line. Investigates work and staff issues and where necessary initiates disciplinary action up to and including termination. Participates in management of labour relations matters and approves essential services levels as necessary.
- Develops the annual operating budget for designated services. Ensures adherence to the budget by performing duties such as monitoring expenditures and recommending remedial action and takes corrective action to ensure performance to plan.

**What you bring**

**Qualifications**:
Skills & Knowledge
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**:Regular, Full-Time

**Location**:1795 Willingdon Ave, Burnaby, BC V5C 6E3

**Closing date**:Applications accepted until position is filled

**Hours of Work**:0830 - 1630 (Monday to Friday)

**Requisition # **159671E

**As per the current Public Health Order, full vaccination against COV

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