Client Services Coordinator
3 weeks ago
**Access Healthcare Services Inc. is looking to hire a Part Time Client Service Coordinator to join our dynamic team.**
POSITION TITLE
Client Services Coordinator
POSITION PROFILE
The Client Services Coordinator is responsible for scheduling field staff according to client care needs. They will coordinate communication between multiple stakeholders including field staff, clients, client families, service providers, and Home and Community Care Support Services. The Client Services Coordinator will provide overall support to the client services team and undertake other administrative tasks as required.
REQUIRED SKILLS
- Excellent communication and customer service skills
- Experience with AlayaCare an asset
- Ability to prioritize and multi-task to meet tight deadlines
- Experience with MS Word, Excel, and Outlook
- Experience in Home healthcare and Scheduling program an asset
- Demonstrates professionalism and fosters a positive work culture at all times
- Capable of organizing and inputting large amounts of data with accuracy
- Able to work independently and as part of a team
- Able to follow direction
ROLES & RESPONSIBILTIES
- Processes all new referrals and incoming updates and communicates relevant information to teams as required
- Ensures care providers are scheduled effectively and efficiently to ensure client needs are met
- Communicates with patients, families and care staff regarding scheduling requirements or changes
- Provides customer service support by responding to client inquires as required
- Maintains accurate records of care provider availability
- Take into consideration the individual needs of patients (and families), and of care providers, when making decisions
- Maintains accessibility by phone for patients, care providers, referral sources and other stakeholders
- Actively pursues positive relationships with care providers, patients and staff
- Follow up appropriately on time sensitive matters
- Resolve or escalate, as required, client/family/staff concerns/issues
- Ensures documentation is completed as per organizational policies and procedures
- Enters and/or escalates critical and relevant information to ensure appropriate and timely follow up
- Other duties as determined by the Manager, Client Services or designate
**REQUIREMENTS**:
- Experience in home health scheduling highly desirable
- 1 year of Office or Medical Administration and/or Scheduling Experience an asset
- Bilingualism preferred but not essential
**Job Types**: Full-time, Permanent
**Salary**: $18.50-$24.00 per hour
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care
Schedule:
- Day shift
- Evening shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
**Experience**:
- customer service: 1 year (preferred)
- Home and Community Healthcare: 1 year (preferred)
- Scheduling in a Healthcare Setting: 1 year (preferred)
**Language**:
- French (preferred)
Work Location: One location
-
After Hours Client Services Coordinator
2 days ago
Nepean, Canada Access Healthcare Services Inc. Full time**POSITION PROFILE** The Client Services Coordinator is responsible for scheduling field staff according to client care needs. They will coordinate communication between multiple stakeholders including field staff, clients, client families, service providers, and Home and Community Care Support Services. The Client Services Coordinator will provide overall...
-
Client Services Coordinator
1 month ago
Nepean, Canada Oxford Learning Centre-Nepean Full timeCLIENT SERVICES COORDINATORPOSITION DETAILS Oxford Learning Nepean is looking for a Client Services Coordinator to plan, direct, and control the centre’s administrative operations, including: handling inquiries, responding to client needs, scheduling of staff and students, teaching students, maintaining student programs, and ensuring that the Oxford...
-
Project Coordinator/administrator
4 weeks ago
Nepean, Canada Francis H.V.A.C. Services Ltd. Full timeResponsibilities: - Assist in the coordination and management of construction projects from start to finish - Collaborate with project managers and team members to ensure project goals are met - Prepare and maintain project documentation, including contracts, change orders, progress reports and closeouts - Monitor project schedules and budgets to ensure...
-
Client Service Representative
1 month ago
Nepean, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
4 days ago
Nepean, Canada Cedarview Animal Hospital Full timeCedarview Animal Hospital is looking to add to our Client Care team. Our Client Care Representatives are the liaisons between our clients and the veterinary care team, and are responsible for a wide variety of administration tasks including, but not limited to: - booking appointments and managing a schedule for 5 veterinarians - preparing correspondence -...
-
Junior Estimator
4 weeks ago
Nepean, Canada Dalma Forming Inc. Full timeDalma Forming is looking for a skilled **JUNIOR ESTIMATOR / SERVICE COORDINATOR **to join our team of Professionals. **Responsibilities**: - Preparing cost estimates on construction projects - Conducting a review of the contract documents and specifications. - Completing quantity take-off of all labour, equipment and materials required to complete the...
-
Junior Estimator
1 month ago
Nepean, Canada Dalma Forming Inc. Full timeDalma Forming is looking for a skilled **JUNIOR ESTIMATOR / SERVICE COORDINATOR **to join our team of Professionals. **Responsibilities**: - Preparing cost estimates on construction projects - Conducting a review of the contract documents and specifications. - Completing quantity take-off of all labour, equipment and materials required to complete the...
-
Client Service Representative
1 month ago
Nepean, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
1 month ago
Nepean, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Marketing Coordinator
1 month ago
Nepean, Canada Paterson Group Inc. Full time**Marketing Coordinator** **Corporate Services Division, Paterson Group Inc. - Ottawa, ON** **Looking for a challenge? Want to do something different? Paterson might be the place for you!** Paterson Group, one of Canada’s oldest geotechnical engineering consulting firms, is recognized for our expertise in geotechnical engineering, environmental...
-
Scheduling Coordinator
4 weeks ago
Nepean, Canada Stan's HVAC Systems Inc. Full timeFor over 50 years, Stan's experts have earned the trust of Ottawa-area homeowners who are looking for a total home comfort solutions. We service and install all types of HVAC equipment to the highest standards. As a Scheduling Coordinator your key responsibilities will involve: **Key Responsibilities**: - Schedule maintenance and service calls - Follow up...
-
Estimator/project Coordinator
4 weeks ago
Nepean, Canada Search Savvy Full time**About Our Client**: Join a family-run liquid coatings company specializing in eco-friendly contracting solutions. The company offers innovative solutions to their construction clients. With a focus on environmentally friendly practices, they take pride in delivering high-quality results that save companies time and money. **About the...
-
Coordinator : It
1 month ago
Nepean, Canada Ottawa Humane Society Full time**Job Title**: Coordinator: IT **Overall Purpose**: Under the direction of the Director: Central Services ,the Coordinator: IT is responsible for the following: for supporting the Ottawa Humane Society information technology infrastructure, and providing IT support services **Professional Responsibilities** - Provide IT support to OHS staff, including the...
-
Training and Marketing Coordinator
1 month ago
Nepean, Canada Paterson Group Inc. Full time**Training and Marketing Coordinator** **Corporate Services Division, Paterson Group Inc. - Ottawa, ON** **Looking for a challenge? Want to do something different? Paterson might be the place for you!** Paterson Group, one of Canada’s oldest geotechnical engineering consulting firms, is recognized for our expertise in geotechnical engineering,...
-
Media and Training Coordinator
1 month ago
Nepean, Canada Paterson Group Inc. Full time**Media and Training Coordinator** **Corporate Services Division, Paterson Group Inc. - Ottawa, ON** **Looking for a challenge? Want to do something different? Paterson might be the place for you!** Paterson Group, one of Canada’s oldest geotechnical engineering consulting firms, is recognized for our expertise in geotechnical engineering, environmental...
-
Project Coordinator at Monarchy Build
2 weeks ago
Nepean, Canada Monarchy Build Full time**Job Posting: Project Coordinator at Monarchy Build** Monarchy Build, a leading siding and roofing company in Ottawa, is currently seeking a highly organized and efficient Project Coordinator to join our team. As a Project Coordinator, you will play a pivotal role in overseeing various aspects of our projects, including client bookings, supplier...
-
Summer Camp Coordinator
4 weeks ago
Nepean, Canada STEM Camp Full timeBarrhaven - Berrigan Elementary School, 199 Berrigan Drive, Nepean, ON **Summer Camp Coordinator** Do you have a passion for education and learning? Does leadership come naturally to you? Are you comfortable taking charge? Then we want you to join STEM Camp as a Camp Coordinator! The Camp Coordinator is enthusiastic and has excellent management skills....
-
Service Coordinator/administrator
4 weeks ago
Nepean, Canada Ottawa Builder Sales Full timeA liaison between the Sales Representatives and the Customer to ensure customer satisfaction and solutions to any issues that may arise regarding product warranty. Duties would include - Answers customer calls in a timely manner and address customer concerns with respect to product delivery - Record all customer information and claims in SalesForce - Order...
-
Client Care Representative
4 days ago
Nepean, Canada Cedarview Animal Hospital Full timeCedarview Animal Hospital is looking to add to our Client Care team. Our Client Care Representatives are the liaisons between our clients and the veterinary care team, and are responsible for a wide variety of administration tasks including, but not limited to: - booking appointments and managing a schedule for 6 veterinarians - preparing correspondence -...
-
Family and Community Engagement Coordinator
4 weeks ago
Nepean, Canada Ottawa Carleton District School Board Full timeReporting to the Superintendent of Instruction, the Family and Community Engagement Coordinator will cultivate and sustain partnerships between home, community and school for student achievement and wellness by helping to implement the OCDSB framework on Family and Community Engagement and the procedures which support the District's goal of engaging families...