Project Coordinator and Executive Assistant

3 weeks ago

Toronto, Canada Global University Systems Full time

**Global University Systems (GUS) **is focused on becoming one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible, industry-relevant qualifications. GUS delivers a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions
- whether on campus in Europe, North America, or even in their own home - they’re joining a network of 80,000 students worldwide.

**Position**:
**Responsibilities**:

- Work closely with our Business Development Coordinators, Business Developers and the Vice President
- Provide business-critical insights and establish best practices in reporting, ensure cross-functional alignment of goals and execution of complex regional and global teams, and help drive strategic partnerships and new initiatives forward.
- Delivering presentations/strategy updates to share valuable insights with executive management.
- Work cross-functionally to improve operational systems, process/procedures, and policies from discovery through to execution.
- Support agents/accounts development including handling complaints and problem solving.
- Supporting and providing leadership on strategy execution and implementation.
- Define project scope, objectives, deliverables, and timelines, ensuring alignment with business goals
- Identify gaps and propose improvements in processes related to international recruitment, marketing, and partner engagement.
- Manage the incoming agent enquiries and support them in selling and representing our brand, support in strengthening business relations.
- Become the 'go to' person for information on all priority accounts. Actively understand what is happening and proactively processing information as to update and share information with the line management and BDMs.
- Data analysis helping BDs to identify business opportunities and challenges.
- Keep abreast of team targets and KPIs supporting operations.
- Monitor KPIs and prepare detailed reports on project and operational performance for senior leadership.
- Act as the primary point of contact between the Vice President, recruitment teams, and external partners - Maintain accurate records of project timelines, deliverables, and key milestones.
- Analyze data to drive informed decisions, forecasting, and strategic planning.

**Requirements**:
**Mandatory**:

- A full-time post-graduation degree (any specialization)
- Strong IT literacy and proficient in MS Office having advance Excel, Word and PowerPoint skills
- Willing to work from office at least 3 days per week.

**Requirements**:

- Experience of developing and implementing key account processes
- Excellent communication and leadership skills, with the ability to work collaboratively with cross-functional teams
- Relevant experience in project management
- Experience working with senior-level executives
- Strong analytical skills with the ability to oversee and manage the IBD team’s Business Metrics and productivity
- Self-directed can prioritize, multi-task and perform effectively under pressure
- Strong verbal and written communication skills, as well as excellent presentation skills
- Ability to identify errors
- Ability to work to deadlines
- Strong client relationship management and customer service skills
- Excellent organisational and time management skills
- Advanced Excel & Salesforce
- Team handling, leadership, strong coaching and personnel development skills
- Experience in handling International / Global Operations
- Implement contract compliance policy
- Understanding of statistical modelling, reporting and spreadsheets
- Experience of key account coordination or sales coordination in a related industry would be advantageous

**Other information**:
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.

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