Associate, Client Solutions

6 months ago

Vancouver, Canada Connor, Clark & Lunn Financial Group Full time

**Associate, Client Solutions**

**Connor, Clark & Lunn Investment Management Ltd.**

**Vancouver, BC**

We are an award-winning client service team, responsible for managing all aspects of CC&L’s interactions with our institutional client base. The Client Solutions team is responsible for developing relationships with our clients where the creation of trust and confidence generates significant value to our organization. We are looking for an **Associate** to join our team. This opening represents a unique opportunity to be part of a team that is responsible for overseeing the processes and operational aspects of our firm’s client servicing function.

Our team is headquartered and deeply rooted in West Coast Vancouver. We place high value on maintaining an entrepreneurial spirit and creating a culture where each of us has opportunities to succeed.

**What You Will Do**

You will have exposure to the firm’s key decision-makers and have a broad range of responsibilities related to our operational processes:

- Managing the process for cyclical and ad-hoc materials (client reports, due diligence questionnaires, client & sales presentations, publications, and website content) - this includes ensuring successful deliverables day-to-day, as well as taking ownership of enhancement projects, understanding key stakeholders, and analyzing issues to collaborate on solutions.
- Contributing to the content for client reports, questionnaires, and publications.
- Working on a tight-knit team to ensure the team’s objectives are successfully accomplished. This includes cross-training other team members on your primary responsibilities, as well as providing robust back-up support to other team members.
- Partnering with Connor, Clark & Lunn Financial Group’s operational teams to ensure excellent delivery of cyclical operational processes and to collaborate on new projects to increase operational efficiency, scalability, and quality.

**What You Bring**
- **Organized & Proactive**: You embrace working on multiple projects in parallel and understand how to prioritize. You have a proven ability to work efficiently under pressure and are confident in keeping yourself and others accountable to strict deadlines. You are forward-thinking.
- **Clear Communication**: You demonstrate excellent verbal and written communication skills and can connect effectively with a wide range of stakeholders, including those in senior positions.
- **Collaborative Approach**:You are a positive team player who enjoys working with a variety of people and recognizes the importance of collective success. You know when to ask for help, and you make yourself available to help others.
- **Attention to Detail**: You pay exceptional attention to detail, can identify potential issues, and a high level of accuracy is reflected in your work.
- **Ownership**: You take pride in your work from beginning to end. You own up to your mistakes and understand how to escalate matters when necessary.
- **Curiosity for Learning**: You are interested in learning about our clients, investment strategies, products, and business operations to better enhance our operational processes.
- **Growth Mindset**: You are inspired to look beyond the status quo and are constantly thinking about how to improve tasks and workflows. You invest in your own development and seek opportunities to do so professionally.
- **Industry Knowledge**: 3 - 5 years of experience in a similar role. Experience in an institutional investment firm, bank, or trust company is an asset.

**About Connor, Clark & Lunn Investment Management**

Connor, Clark & Lunn Investment Management is a global institutional asset management firm established in 1982 and based in Vancouver, Canada. Our strong, stable team of investment professionals manages a broad range of investment solutions that includes traditional mandates such as developed and emerging market equities and fixed income, as well as alternative strategies such as portable alpha, market neutral and absolute return.

Connor, Clark & Lunn Investment Management Ltd. is part of the Connor, Clark & Lunn Financial Group Ltd. (CC&L Financial Group), a multi-boutique investment management company whose affiliates collectively manage over $127 billion in financial assets. Our affiliation with the CC&L Financial Group allows us to best deliver on the mission to provide superior performance and service to our clients.
- Connor, Clark & Lunn Investment Management is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, religion, sexual orientation or expression, disability, or age._

The base salary range is $60,000 - 75,000 annually plus a competitive performance bonus. Compensation will be determined based on experience and qualifications.

We thank all applicants for their interest, however, only those

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