Associate, Client Solutions

6 days ago

Vancouver, Canada On Side Restoration Full time

The CSA role at On Side requires a driven, poised, and exceptionally organized person to support internal team members with their Account Management and Business Development initiatives. A natural networker with professional grace. This outgoing person takes the initiative to help grow and strengthen client relationships; face to face or behind the scenes.

**CSA responsibilities include and are not limited to**:

- Administrative support for team members, including client requests.
- Liaising with internal team members and external clients.
- Virtual management, documentation and follow up for Client meetings.
- Event planning, coordination, and completion.
- Stakeholder communication.
- Client page creations, reviews, and updates.
- File reviews, cheque requisitions, expense reports, document tracking.
- Portal updates and assistance.
- Sponsorship requests
- Golf registration including hosting hole sponsorship.
- Venue and event scouting.
- Catering orders and event preparation.
- Event collateral creation
- Hosting and or attending functions representing On Side.

**What you bring**:

- A positive, ‘how can I help and let me do that’ mentality.
- Outgoing, go with the flow, people pleasing vibe.
- Creativity and willingness to bring new ideas to all tasks.
- A coachable attitude for future career growth.
- Ability to focus on assigned tasks through to completion.
- Strong customer service skills with the ability to build and maintain both internal and external relationships.
- Expertise in Microsoft Office, including Teams, Outlook, Excel, PowerPoint, and Word.
- Patience with rapidly changing priorities and rework

**Nice to have’s**:

- Administrative Professional Certificate.
- 2+ years working with Executive teams.
- 2+ years working with external clients.
- Demonstrated CANVA experience.

**Of Note**: We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.

**What’s in it for you?**

This position offers the opportunity to start your career in a dynamic environment allowing you to enhance your skills in client management while seizing opportunities for growth. We provide an **excellent health plan** which includes RRSP matching, extended medical, dental, long-term disability (LTD) and life insurance.

On Side is an established company, in a growing industry and we need awesome people At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Pay: $65,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Company car
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- This role reports and works from the Vancouver branch. Do you reside in the lower mainland or do you have relocation plans in place?
- This role requires flexible scheduling to attend and coordinate On Side events, attend our client events and to provide support to our Eastern Region team members. Are you available for flexible scheduling?
- Have you ever been given a great idea and turned it into a reality? Tell us about it
- This role requires top notch administration skills. Have you juggled expense reports, event bookings, coordinated multiple schedules and taken client calls all at once? Where/how did you develop the skill to manage this?

Work Location: In person

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