Client Service Coordinator Ii
6 days ago
The Client Service Assistant, under the direction of the immediate Supervisor, handles client and employee care and service inquiries, documents caller’s information, confirms client care service changes, assists with client intake data entry and reception switchboard coverage as required.
**DUTIES AND RESPONSIBILITIES**
- Handle and document prospective client inquiries regarding requests for care and service.
- Notify clients regarding initial and ongoing schedules.
- Complete data entry as required.
- Provides vacation and break relief on reception switchboard.
- Participate in client satisfaction initiatives.
- Handle and document client concerns and complaints in a timely manner and as appropriate, notify the Client Service Coordinator and/or Supervisors; maintain appropriate documentation.
- Participate in ongoing internal and/or external continuing education activities.
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
- Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify the Supervisor of any Health & Safety risks or concerns.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
**Schedule**:Weekday Evenings
Every other weekend rotation (2-10pm and 7-3pm).
Job Qualification
**Education**
Minimum - Secondary School Diploma along with completion of a related coursed such as Medical Terminology is preferred.
**Experience**
A minimum of two years related customer service experience, preferably in healthcare.
**Other Skills and Abilities**
Exceptional communication and interpersonal skills are required. Ability to work effectively independently and as part of a team. Demonstrated competency in keyboarding and
Windows scheduling software. Ability to operate all standard office equipment; proficiency in written and spoken English as well as French in Branch Offices that provide service to French speaking clients.
As Canada’s largest and best homecare company, join us as we continue our 50+ year tradition of supporting our Administrative staff to make “being the difference” a Career
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”
Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.
-
Client Service Coordinator Ii
6 days ago
Vaughan, Canada Bayshore HealthCare Full timeThe Client Service Assistant, under the direction of the immediate Supervisor, handles client and employee care and service inquiries, documents caller’s information, confirms client care service changes, assists with client intake data entry and reception switchboard coverage as required. **DUTIES AND RESPONSIBILITIES** - Handle and document prospective...
-
Client Service Coordinator Ii
2 weeks ago
Vaughan, Ontario, Canada Bayshore HealthCare Full timeThe Client Service Assistant, under the direction of the immediate Supervisor, handles client and employee care and service inquiries, documents caller's information, confirms client care service changes, assists with client intake data entry and reception switchboard coverage as required.DUTIES AND RESPONSIBILITIES Handle and document prospective client...
-
Client Service Coordinator II
4 weeks ago
Vaughan, Canada Bayshore HealthCare Full timeJob Description JOB SUMMARY The Client Service Assistant, under the direction of the immediate Supervisor, handles client and employee care and service inquiries, documents caller’s information, confirms client care service changes, assists with client intake data entry and reception switchboard coverage as required. DUTIES AND...
-
Client Services Coordinator
4 weeks ago
Vaughan, Canada RYCOM Full time**RYCOM** is a trusted leader in Smart Tech solutions for public and private sector real estate, properties, and portfolios for over 20 years. The **RYCOM** team develops, delivers, and supports the innovative strategy and the integrated layers of technology required to create Smart Buildings today that meet the demands of the future. By staying at the...
-
Client Services Coordinator
2 weeks ago
Vaughan, Ontario, Canada RYCOM Full timeRYCOM is a trusted leader in Smart Tech solutions for public and private sector real estate, properties, and portfolios for over 20 years. The RYCOM team develops, delivers, and supports the innovative strategy and the integrated layers of technology required to create Smart Buildings today that meet the demands of the future. By staying at the forefront of...
-
Client Service Coordinator
2 weeks ago
Vaughan, Canada SPAR Canada Full timeOverview: **Client Service Coordinator**: **SPAR Canada**, a global leader in retail merchandising is growing! We are hiring a Client Services Coordinator to work in our Vaughan office on a hybrid work schedule. As a strong administrator, you will support our client service management team. To be successful, you must be organized, deadline-driven, adept in...
-
IT Service Desk Technician, Level Ii
3 weeks ago
Vaughan, Canada Plan Group Full time**Job Duties and Responsibilities** - Level II desktop support technician for the desktop operation and escalation team. - Provide direct support to all executives - Responsible for managing senior escalations, deep dive analysis of branch environment, white glove service, onsite support, project activities, and technical solution deployments. - Effectively...
-
IT Service Desk Technician, Level II
4 weeks ago
Vaughan, Canada Plan Group Full timeAs an IT Service Desk Technician, Level II personnel need excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in a team environment. In addition,?technicians?should have a strong technical understanding of technology, including the various hardware, software and...
-
Vaughan, Canada SmartCentres IP Inc. Full time4200 - Highrise Construction II - Site CoordinatorJob Title: Site Coordinator – HighriseReports To: Site SuperintendentDepartment: Construction IIPosition SummaryThe Site Coordinator will work closely with the Superintendent and Project Manager to efficiently manage day-to day projects and assist with field coordination. This position will be accountable...
-
Vaughan, Canada SmartCentres IP Inc. Full time4200 - Highrise Construction II - Site CoordinatorJob Title: Site Coordinator – HighriseReports To: Site SuperintendentDepartment: Construction IIPosition SummaryThe Site Coordinator will work closely with the Superintendent and Project Manager to efficiently manage day-to day projects and assist with field coordination. This position will be accountable...
-
IT Service Desk Technician, Level II
2 weeks ago
Vaughan, Ontario, Canada Plan Group Full timeAs an IT Service Desk Technician, Level II personnel need excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in a team environment. In addition,?technicians?should have a strong technical understanding of technology, including the various hardware, software and...
-
Vaughan, Canada SmartCentres Full time4200 - Highrise Construction II - Site Coordinator Vaughan, ON, Canada Req #141 Job Title: Site Coordinator - Highrise Reports To: Site Superintendent Department: Construction II Position Summary The Site Coordinator will work closely with the Superintendent and Project Manager to efficiently manage day-to day projects and assist with field...
-
Vaughan, Canada SmartCentres Full time4200 - Highrise Construction II - Site Coordinator Vaughan, ON, Canada Req #141 Job Title: Site Coordinator - Highrise Reports To: Site Superintendent Department: Construction II Position Summary The Site Coordinator will work closely with the Superintendent and Project Manager to efficiently manage day-to day projects and assist with field...
-
Client Services Coordinator
1 week ago
Vaughan, Canada RYCOM Full time**RYCOM** is a trusted leader in Smart Tech solutions for public and private sector real estate, properties, and portfolios for over 20 years. The **RYCOM** team develops, delivers, and supports the innovative strategy and the integrated layers of technology required to create Smart Buildings today that meet the demands of the future. By staying at the...
-
Vaughan, Canada SmartCentres Full time**Job Title**: Site Coordinator - Highrise **Reports To**: Site Superintendent **Department**: Construction II Position Summary The Site Coordinator will work closely with the Superintendent and Project Manager to efficiently manage day-to day projects and assist with field coordination. This position will be accountable for; updating drawings, documenting...
-
Client Services Coordinator Bilingual
2 weeks ago
Vaughan, Canada SPAR Canada Full timeOverview: **SPAR Canada**, a global leader in retail merchandising is growing! We are hiring a BILINGUAL (French and English speaking) Client Services Coordinator, who is fully bilingual in French, to work in our Vaughan office on a hybrid work schedule. As a strong administrator, you will support our client service management and human resources teams. To...
-
Client Services Coordinator Bilingual
2 days ago
Vaughan, Canada SPAR Canada Full timeOverview: **SPAR Canada**, a global leader in retail merchandising is growing! We are hiring a Client Services Coordinator, who is fully bilingual in French, to work in our Vaughan office on a hybrid work schedule. As a strong administrator, you will support our client service management and human resources teams. To be successful, you must be organized,...
-
Client Services Coordinator
3 weeks ago
Vaughan, Canada RYCOM Corporation Full time**RYCOM** is a trusted leader in Smart Tech solutions for public and private sector real estate, properties, and portfolios for over 25 years. The **RYCOM** team develops, delivers, and supports the innovative strategy and the integrated layers of technology required to create Smart Buildings today that meet the demands of the future. By staying at the...
-
Financial Services Representative II
2 weeks ago
Vaughan, Ontario, Canada Canadian Imperial Bank of Commerce Full timeFinancial Services Representative II page is loaded Financial Services Representative II Apply locations Maple, ON time type Full time posted on Posted 2 Days Ago job requisition id We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC,...
-
Technicien De Service Informatique, Niveau II
2 months ago
Vaughan, Canada Plan Group Full timeLe technicien de niveau II du service d'assistance informatique doit posséder d'excellentes compétences en matière de résolution de problèmes, de communication et de relations interpersonnelles, ainsi que de la patience, une attitude favorable au client et la capacité de travailler en équipe. En outre, les techniciens doivent avoir une solide...