Client Services Coordinator Bilingual

6 months ago

Vaughan, Canada SPAR Canada Full time

Overview:
**SPAR Canada**, a global leader in retail merchandising is growing We are hiring a BILINGUAL (French and English speaking) Client Services Coordinator, who is fully bilingual in French, to work in our Vaughan office on a hybrid work schedule. As a strong administrator, you will support our client service management and human resources teams. To be successful, you must be organized, deadline-driven, adept in excel, have an understanding of retail and able to multi task. You will be proficient at speaking, reading and writing both English and French. Your experience will include project management, translation of company communication, customer service, and strong administration skills. Responsibilities include supporting our client services management team, human resources team and the field merchandising teams. This support can include; execution information, client metrics, translation, job setup, communications, data collection, and review analysis.

SPAR Canada offers best in class service to our clients and works with brands and retailers to increase sales, grow profits and drive efficiency.

**WHAT WE OFFER**:

- Great team environment
- Hybrid role
- Competitive pay
- Comprehensive Benefits Package
- Medical, Dental, Vision
- AD&D, Long Term Disability
- Paid vacation

**RESPONSIBILITIES**:

- Assist with client service functions specific to multiple retail clients by providing accurate and detailed retail execution information.
- Create detailed customer reporting using client metrics and sharing insight using our internal reporting system and excel.
- Communicate to our merchandising field reps using our internal job setup and reporting system.
- Translate internal and external documents from English to French.
- Assist with verbal French communication to our internal and external teams.
- Problem-solve and upload training documents online for our field merchandising reps.
- Conduct data analysis, photo review and approval, job setup, data collection and service follow-up calls.

**POSITION REQUIREMENTS**:

- Strong project administration expertise with exceptional analytical and excel skills
- Strong computer experience (Excel, Word, PowerPoint)
- Detailed, organized and time management expertise
- Excellent communication skills (written and oral)
- Team player, self-motivated and proactive
- Ability to work in fast paced & demanding environment
- Merchandising/business/retail background

**JOB QUALIFICATIONS-EDUCATION/EXPERIENCE**:

- College degree/diploma required
- Minimum three (3) years retail/merchandising or vendor related experience
- SPAR Canada continues to operate as an essential service in Merchandising and is proud to offer a safe and supportive working environment to all its Field Teams._
- SPAR Canada Company is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply._

Qualifications:

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