Restaurant General Manager

4 months ago

Richmond, Canada SSP America Full time

**Passionate about your career? You’ve come to the right place.**
***
If you’re looking for a growing company filled with passionate people who place a premium on building a world-class culture, then you’ve come to the right place. We’re a trailblazing team of food travel experts who have set our sights on transforming the taste of airport dining across North America.

***Benefits, Compensation and Care**

At SSP America we believe if we take care of our employees, our employees will take care of our passengers. That’s why we offer competitive benefits, and our first source for filling management positions is our internal team.
- Health & Prescription Plans
- Dental Plan
- Vision Plan
- Life Plan
- Paid Public Holidays
- Paid Vacation
- 401K Plan (with company match)
- Awards and Recognition
- Meal Plan
- Free Parking
- Gym Discounts
- Uniform Shirts and Apparel Accessories are Provided (as applicable)
- Employee Assistance Program (including short-term counseling, simple will, financial & legal consultation, referrals for child/elder/pet care)
- **Competitive Annual Salary $60,000-$70,000**:

- **Quarterly Bonus potential**:

- **End of fiscal year Super Bonus potential**:

- **Free 24 hour Parking**
***:

- **Health & Prescription, Dental, Vision, and Life Plans**:

- **Paid Public Holidays & Vacation**:

- **RRSP (Retirement Savings Plan)**:

- **Awards and Recognition**

This Restaurant General Manager role has great career growth potential for an experienced quick service operator with a passion for quality and interest in multi unit operations

The Restaurant General Manager is responsible for establishing and maintaining guest service. The position is responsible for managing all areas of full service and/or quick service operations within the airport, including but not limited to, training and retaining an excellent staff, delivering outstanding hospitality, food cost, labor cost, shared P&L responsibility, running shifts, teaching and learning, sanitation, safety and cleanliness, while adhering to all company policies and procedures. This position will report directly to the Manager of Airport Operations.

**Skills and Other Requirements**
- Minimum of three (3) years of increased restaurant/food service management and/or franchise operations experience with direct P&L responsibilities, or an equivalent combination of education and experience
- BS or AS degree strongly preferred, or equivalent coursework
- Full Service and/or Quick Service restaurant experience preferred
- Exceptional interpersonal skills and be able to interface effectively with all levels of management in the field and at the SSP corporate offices
- Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
- Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
- Ability to effectively influence through knowledge, relationship management, and trust
- Ability to conduct gap analysis between desired and current state of expressed goals, based on business planning, knowledge of basic business operations, employee satisfaction, consumer satisfaction, and marketing effectiveness
- Excellent written and verbal communication, including delivering presentations at public meetings.
- Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities

**Benefits, Compensation and Care**

At SSP Canada we believe if we take care of our employees, our employees will take care of our passengers. That’s why we offer competitive benefits, and our first source for filling management positions is our internal team.
- Competitive annual salary commensurate with experience
- Health & Prescription, Dental, Vision, and Life Plans
- Paid Public Holidays & Vacation
- RRSP (Retirement Savings Plan)
- Awards and Recognition
- Free Parking

EOE/D/V/M/F

**_We are passionate about bringing cool, authentic restaurants t_**_o airports that represent a taste of place._

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