Restaurant Operations Manager
2 weeks ago
About the Role
We are seeking a seasoned Foood Service Supervisor to join our team at DA Metro Holdings Ltd. The successful candidate will oversee the day-to-day operations of our restaurant, ensuring seamless execution of food service standards and exceptional customer experiences.
Salary & Benefits
The annual salary for this position is estimated to be between $45,000 - $65,000 based on industry standards and location considerations. This compensation package also includes comprehensive benefits, including medical, dental, and vision coverage, as well as a generous retirement plan.
Responsibilities
- Establish efficient methods to meet work schedules, maintaining high productivity levels throughout the organization.
- Supervise and co-ordinate activities of staff who prepare and portion food, fostering a collaborative environment that drives success.
- Evaluate ingredient and supplies requirements for meal preparation, minimizing waste and optimizing resources.
- Select, train, and develop skilled food service staff, empowering them to excel in their roles.
- Ensure food and service meet quality control standards, upholding the highest levels of excellence in every aspect.
- Address customers' complaints or concerns with empathy and professionalism, providing solutions that exceed expectations.
- Maintain accurate records of stock, repairs, sales, and wastage, using data-driven insights to inform business decisions.
- Prepare and submit reports on key performance indicators (KPIs), tracking progress towards organizational goals.
- Create and implement work schedules that balance staffing needs with employee preferences, promoting job satisfaction and engagement.
Requirements
To succeed in this role, you will need:
- A secondary school graduation certificate, demonstrating strong foundational knowledge.
- At least one year of experience in a similar supervisory capacity, showcasing your ability to lead teams effectively.
About Us
DA Metro Holdings Ltd is a leading provider of innovative solutions in the food service industry. We pride ourselves on delivering exceptional experiences through our commitment to quality, customer satisfaction, and employee development.
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