General Manager
5 months ago
**Responsibilities**:
- Oversee all aspects of the restaurant, including but not limited to, staffing, inventory management, customer service, and financial performance
- Develop and implement strategies to increase revenue and profitability
- Hire, train, and supervise staff to ensure high-quality service
- Able to step in all service roles if required to
- Create and maintain a positive work environment for all team members
- Implement and enforce health and safety standards
- Handle customer complaints and ensure customer satisfaction
- Collaborate with the chef to create and update the menu
- Manage and control costs to ensure the restaurant operates within budget
- Conduct regular performance reviews and provide feedback to staff members
- Stay current on industry trends and best practices
- Follow all protocols for WHMIS, HACCP, WSIB, Food Handler's, SmartServe and more
**Requirements**:
- Proven experience as a General Manager in the restaurant industry, at least 5 years as a General Manager
- Strong leadership and communication skills
- Knowledge of Italian cuisine and a passion for food
- In Depth knowledge of Italian Wine Knowledge and Wine Service
- Ability to work in a fast-paced environment and make quick decisions
- Excellent organizational and time management skills
- Familiarity with restaurant management software
- Bachelor's degree in Hospitality Management or related field preferred
**Job Types**: Full-time, Permanent
**Benefits**:
- Discounted or free food
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Hospitality: 5 years (required)
**Language**:
- English (required)
Licence/Certification:
- Smart Serve (required)
Work Location: In person
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