Restaurant General Manager

4 months ago

Richmond, Canada SSP Full time

**Join our team as a Restaurant General Manager in a dynamic airport restaurant environment**
- **Starting between $60,000 - $65,000 / year**:

- **Opportunity for quarterly bonus and year-end super bonus**:

- **Comprehensive Benefits Package, RRSP Employer Matching**:

- **Career Progression Opportunities**

**Are you a seasoned food service professional with a passion for high-volume, a stickler for food safety, and a knack for leadership? We want you**

At SSP Canada, we operate several restaurants at the Vancouver International Airport, including Whistler Taphouse & Grill, Lift Bar and Grill, Urban Crave, Sal y Limon, El Chiquito, and many more. We take pride in delivering exceptional service and offering a diverse range of culinary experiences to our guests.

**What You’ll Do**:

- Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provide feedback including disciplinary action.
- Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company and food safety specifications.
- Cost Control: Optimize food and labor costs to maximize profitability.
- Lead and Develop the Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and Smashburger brand specifications fostering a collaborative and efficient work environment.
- Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
- Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
- Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
- Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.

**What We’re Looking For**:

- Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
- Experience & Technical Training: 4+ years Full-Service (with bar) restaurant management experience required. Culinary background is desirable.
- Safety Certification: Relevant certifications include Food Handlers’ Card.
- Other Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
- Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

**Why Join Us?**
- Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
- Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world
- Competitive Compensation: $60,000 - $65,000 + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, RRSP with company match, Employee Assistance Program, and more Diversity and Inclusion is a priority at SSP.

**Diversity and Inclusion**:

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