Entry-level Inbound Customer Service Agent

2 weeks ago


Hamilton, Canada Afrotropical Market Garden Plus Full time

Afrotropical Market Garden Plus is a dynamic and customer-centric market garden specializing in fresh produce and community wellness. We're seeking enthusiastic individuals to join our team as Entry-Level Inbound Customer Service Agents.

We are looking for dedicated individuals to handle incoming customer inquiries and provide excellent service. As an Entry-Level Inbound Customer Service Agent, you will be the initial point of contact for our customers, assisting with inquiries, orders, and delivering exceptional customer service.

**Key Responsibilities**:

- Provide information about products, process orders, and address customer inquiries effectively.
- Ensure customer satisfaction by resolving issues and concerns promptly.

**Requirements**:

- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Customer service experience is a plus but not required.

**Benefits**:

- Competitive starting salary with opportunities for advancement within the company.
- Comprehensive training provided for those entering the customer service field.
- A supportive and collaborative work environment.

**How to Apply**:
Afrotropical Market Garden Plus is an equal opportunity employer and values diversity in the workplace.

**Salary**: $22.35 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Hamilton, ON (required)

Ability to Relocate:

- Hamilton, ON: Relocate before starting work (required)

Work Location: In person

Application deadline: 2023-11-26


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