Administrative Clerk

7 months ago

Vancouver, Canada Tribe Management Full time

**Tribe Management**: Who we are

Tribe Management is part of the Tribe Property Technologies family. We are the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge.

Our Tribe Management division specializes in strata and rental management services. We are responsible for the day-to-day operation and management of residential & mixed-use properties in our portfolio. Combining our obsession with technology and an unwavering passion for creating vibrant strata communities, we provide community management with heart.

While we operate in a very traditional industry, we are anything but Our management services team works alongside product, software engineering and marketing teams to provide tech-enabled service solutions to those living in residential communities. We are a closely-knit team of talented individuals working out of our modern offices across Canada. We live community, even at work. We are also a canine-friendly office You may see our furry friends wandering our halls looking for a doggy treat.

The Role

We are seeking an organized and detail-oriented individual to join our Vancouver team as an Administrative Clerk. The primary responsibilities of this role include managing various administrative tasks and handling accounting-related help desk tickets. The role will also be responsible for maintaining an understanding of company systems and processes, adhering to record-keeping procedures, and communicating training needs to ensure effective performance. This role is a great fit for someone who is has a keen eye for details, values collaboration, and is looking to develop valuable career launching experience

**Responsibilities**:
Prepare and distribute monthly arrears statements to residents
**Invoice processing**: coding, scanning and verifying invoices using accounts payable (AP) software.
**Help desk ticket management**: processing tickets, addressing enquiries, and escalating matters to ensure timely and accurate resolution
**Pre-authorized debit processing**: code and process pre-authorized debit forms, forwarding them to the appropriate accounts receivable (AR) clerk for further processing
**Financial statement compilation**: compile copies of invoices for inclusion in monthly financial statements, maintaining organized records for auditing and reporting purposes
**Monthly financial statement distribution**: compile, distribute, and upload monthly financial statements, ensuring confidentiality and accuracy in the distribution process

**Qualifications**:
High school diploma or equivalent (post-secondary education in business administration or related field preferred)
Proven experience in administrative or clerical roles
Excellent organizational skills and attention to detail
Strong communication and interpersonal skills
Ability to handle sensitive and confidential information with integrity
Proactive problem-solving skills and ability to prioritize tasks

Perks & Benefits

Comprehensive health, medical and dental benefits package
Paid personal time off
Employee Stock Purchase Program

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