Administrative Clerk

5 months ago

Vancouver, Canada Smart & Biggar Full time

What We Do.
Smart & Biggar has been at the forefront of IP and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent the best talent in their field.

We are part of the IPH Group. IPH Limited is the holding company for intellectual property and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of over 1,200 people in Australia, Canada, China, Hong Kong SAR, Indonesia, Malaysia, New Zealand, Singapore and Thailand. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organizations, SMEs and professional services firms worldwide.

We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be.

The Opportunity.
We are currently looking for Administrative Clerk to join our Maintenance Fees Team. In this role, you will work with your team to help handle the day-to-day workflow.

This is an excellent opportunity for a new graduate, or someone looking to begin a career in professional services.

Responsibilities.
- Entering due dates, and other information into our file management system
- Processing and reviewing incoming electronic and physical Patent Office correspondence
- Reviewing and interpreting client instructions, and taking appropriate action as required
- Preparing and reporting payment submissions, including invoices to clients
- Interacting with agents, lawyers, and other team members
- Handling sensitive client information
- Cross-training to learn responsibilities of other roles on the team
- Other duties may be assigned or amended as required

Qualifications, competencies and experience.
- One year of administrative or office experience
- Post-secondary education
- A great team player with excellent attention to detail
- A strong ability to prioritize a large workload
- Strong oral and written communication skills
- This role is English essential, but French language skills would be an asset
- Highly organized and proactive
- High proficiency in MS Office and ability to learn new software and technology quickly

LI-HYBRID

Smart & Biggar offers a comprehensive total rewards package including:

- A competitive compensation structure based on transparency, clarity and fairness;
- A flexible benefits program;
- Personal days to help balance personal and professional commitments;
- Employee referral program.

Smart & Biggar is a proud member of the Law Firm Diversity and Inclusion Network (LFDIN), working to promote diversity and encourage a culture of inclusion in our Firm and the broader legal profession.

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