Customer Service

3 weeks ago

Lakeshore, Canada Leggett & Platt Full time

We make life more comfortable.

Leggett & Platt’s overall mission is a commitment to enhance lives - by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.

Leggett & Platt’s inventive heritage and leadership in the residential products industry span more than 130 years. As _The Components People_, we are the leading supplier of a wide range of products and components for all areas of life, including mattress springs and carpet cushion, as well as bedding machinery and erosion-control products.

From aerospace tubing and fabricated assemblies to flooring underlayment and carpet cushion, Leggett & Platt has divisions that design, manufacture, and sell a variety of products. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the aerospace, hydraulic cylinders, flooring, têxtile, and geo components industries.

**Automotive**

Leggett & Platt Automotive is a global provider of wire forms, mechanical control cables, wireless charging, as well as seat lumbar, suspension, bolster, actuator, and motor systems. In addition to these award-winning, category-leading products, we offer tailored goods due to our expertise in product development and attention to market trends. Our unique competitive advantages give us unmatched insight into the demands of the consumer.

Learn more about Leggett & Platt Automotive: Leggett & Platt Automotive

We, at Leggett & Platt Inc., are searching for aCustomer SErvice Associate within our Autom otivedepartment. Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportation manufacturers, as well as tier one and two suppliers within the automotive industry? Our automotive products fall into four primary groups: Seating and Lumbar support, Wireless Charging, Motors and Actuators, and Mechanical Cables. If you join our team, your work will ensure people across the world have a little more comfort in their lives.

**What will you be Doing?**
- Daily communication with customers and suppliers regarding order status and deliveries.
- Process customer EDI releases daily, input manual releases and single orders.
- Solve Finished good demand problems related to releases and logistic issues.
- Daily follow-up of parts required for regular production and service builds.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Co-ordinate and track expedited shipments to customers and from suppliers.
- Meet annualized premium freight objectives.
- Responsible for raw material and component supply to the branch(s) (inter-co + external)
- Responsible for releasing purchase orders with enough lead-time to ensure schedule attainment.
- Responsible to manage out of branch supply exceptions (supplier issue, logistic issue, demand spike).
- Responsible to order the right raw materials and components in advance of production.
- Responsible to identify issues, create a plan and take action to restore normal operations and minimize impact of any disruption.
- Verification, tracking and reconciliation of Cums, resolve differences with customer, suppliers, production, or other departments involved.
- Investigate material shortages (missing Finished good or component inventory) and adjust as required.
- Coordinate the launch and/or phase out of Finished goods and component material.
- Manage ECO changes to ensure zero obsolescence.
- Monitory inventory levels daily to achieve targets and participate in physical inventory process.

**What are we looking for?**

**Qualifications**:

- Bachelor’s degree or previous experience in a supply chain role
- Material planning or other operations/supply chain experience
- Large organization experience, and experience of using ERP/MRP software, Oracle software, Microsoft Office and Access would be preferred.
- 3-5 years related experience within an ISO/TS16949 manufacturing environment.
- Problem solver and ability to manage conflict and multiple priorities.
- Good organizational and interpersonal skills
- Good oral and written communication skills

**What to Do Next**

**Our Values**

Our values speak to our shared beliefs, and describe how we approach working together.
- Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
- Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth - good or bad.
- Do Great Work Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
- Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things be

  • Customer Service

    2 weeks ago

    Lakeshore, Canada Leggett & Platt Full time

    We make life more comfortable. Leggett & Platt’s overall mission is a commitment to enhance lives - by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future. Leggett & Platt’s inventive heritage and leadership in the residential products industry span more than 130 years. As _The...

  • Customer Service

    1 week ago

    Lakeshore, Canada Leggett & Platt Full time

    We make life more comfortable.Leggett & Platt's overall mission is a commitment to enhance lives - by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.Leggett & Platt's inventive heritage and leadership in the residential products industry span more than 130 years. As _The Components...

  • Customer Service

    3 weeks ago

    Lakeshore, Canada Leggett & Platt Full time

    We make life more comfortable. Leggett & Platt’s overall mission is a commitment to enhance lives - by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future. Leggett & Platt’s inventive heritage and leadership in the residential products industry span more than 130 years. As _The...

  • Bi-lingual Customer Service Representative

    4 weeks ago

    Lakeshore, Canada Williams-Sonoma Inc. Full time

    Williams-Sonoma Inc. **Job Details**: - Bi-Lingual Customer Service Agents - Work From Home. - Must be fluent in French and English. Why you and why us? Who are our customer service agents? These are people who really care about creating a seamless experience for our customers. Agents are trained to answer calls to assist customers with everything from...

  • Bi-lingual Customer Service Representative

    2 weeks ago

    Lakeshore, Canada Williams-Sonoma Inc. Full time

    Williams-Sonoma Inc. **Job Details**: - Bi-Lingual Customer Service Agents - Work From Home. - Must be fluent in French and English. Why you and why us? Who are our customer service agents? These are people who really care about creating a seamless experience for our customers. Agents are trained to answer calls to assist customers with everything from...

  • Tree Climber/ Arborist

    3 days ago

    Lakeshore, Canada Arquette Tree Service Inc. Full time

    Arquette Tree Service Inc. is in search of an Arborist (certified or not certified), who would be responsible for the removal and trimming of trees from residential and commercial properties. At Arquette Tree Service Inc., we specialize in technical removals in confined spaces that require extra care and attention to detail. We are seeking an Arborist who...

  • IT Service Desk Analyst

    2 weeks ago

    Lakeshore, Canada Leggett & Platt Full time

    We, at Leggett & Platt Inc., are searching for a(n) IT Service Desk Analyst to work within our Automotive** **team to help support our Specialized products business. Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportation manufacturers, as well as tier one and two suppliers within the...

  • IT Service Desk Analyst

    2 weeks ago

    Lakeshore, Canada Leggett & Platt Full time

    We at Leggett & Platt Automotive are looking for an **IT Service Desk Analyst** **to join our growing Automotive Team at our facility in **Windsor, ON**. We are a multi-billion-dollar globally diversified company that designs and manufactures various engineered components and products. Our growing automotive business unit, which exceeds one billion dollars...

  • Lead, Facilities Services

    2 months ago

    Lakeshore, Canada Vista Full time

    Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression - and we’re fueled by forward-thinking and innovative technology. Just last year, Vistaprint generated $1.508B in revenue through customized print products, signage, apparel, websites and more. **About the...

  • Guest Service Agent

    3 weeks ago

    Lakeshore, Canada Holiday Inn Express & Suites Lakeshore – Tecumseh Full time

    **Description**: MUST BE AVAILABLE TO WORK WEEKDAYS, EVENINGS, WEEKENDS, AND ALL HOLIDAYS. SOME SHIFTS WILL REQUIRE YOU TO WORK OVERNIGHT 11 PM TO 7 AM MUST HAVE OWN TRANSPORTATION AS THERE ARE NO BUSES TO LAKESHORE **Responsibilities**: - Providing exceptional customer service by going the extra mile for our guests - Basic concierge duties such as giving...

  • Lumber Yard Supervisor

    1 week ago

    Lakeshore, Canada Sauve's Rona Full time

    **About us** Sauve's Rona is a lumber and hardware retail business in Lakeshore, ON. We are a family owned and operated and pride ourselves on excellent customer service and strive to improve the customer experience in every way. **About us** Sauve's Rona is a small business in Lakeshore, ON. We are professional, engaging, and collaborative. Our work...

  • Lumber Yard Supervisor

    1 week ago

    Lakeshore, Canada Sauve's Rona Full time

    **About us** Sauve's Rona is a lumber and hardware retail business in Lakeshore, ON. We are a family owned and operated and pride ourselves on excellent customer service and strive to improve the customer experience in every way. **About us** Sauve's Rona is a small business in Lakeshore, ON. We are professional, engaging, and collaborative. Our work...

  • Lead Buyer, Mro

    2 months ago

    Lakeshore, Canada Vista Full time

    **Who We Are**: Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression - and we’re fueled by forward-thinking and innovative technology. Just last year, Vistaprint generated $1.508B in revenue through customized print products, signage, apparel, websites and...

  • Maintenance Technician

    4 weeks ago

    Lakeshore, Canada Vista Full time

    **Who We Are**: Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression - and we’re fueled by forward-thinking and innovative technology. Just last year, Vistaprint generated $1.508B in revenue through customized print products, signage, apparel, websites and...

  • Maintenance Technician

    4 weeks ago

    Lakeshore, Canada Vista Full time

    Vistaprint is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression - and we’re fueled by forward-thinking and innovative technology. Just last year, Vistaprint generated $1.508B in revenue through customized print products, signage, apparel, websites and more. **About the...

  • truck driver

    1 month ago

    Lakeshore, Canada B4B Logistics Inc Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetTasksCalculate the cost of truck repairs and new parts if neededAddress customers' complaints or concernsCoach colleagues on new methods or work techniquesMountain driving expertiseProfessionalism in customer serviceLoad and unload goodsObtain special permits and other...

  • truck driver

    1 month ago

    Lakeshore, Canada B4B Logistics Inc Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksCalculate the cost of truck repairs and new parts if neededAddress customers' complaints or concernsCoach colleagues on new methods or work techniquesMountain driving expertiseProfessionalism in customer serviceLoad and unload goodsObtain special permits and other documents...

  • truck driver

    1 week ago

    Lakeshore, Canada B4B Logistics Inc Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetKey ResponsibilitiesCalculate the cost of truck repairs and new parts if necessaryAddress customers' concerns effectivelyProvide guidance to team members on new work techniquesSpecialize in mountain drivingDemonstrate high level of professionalism in customer service...

  • Logistics Coordinator

    2 weeks ago

    Lakeshore, Canada Titanium Transportation Group Inc. Full time

    **Job Summary** The Carrier Procurement Specialist is committed to achieving optimal levels of service engagement between our Carrier Partners and Titanium Sales Staff. This role is responsible for evaluating carrier options and arranging the movement of freight for our customers, ensuring service quality metrics are achieved to support both customer and...

  • Night Audit

    3 weeks ago

    Lakeshore, Canada Holiday Inn Express & Suites Lakeshore – Tecumseh Full time

    **Description**: We are looking for a guest focused, highly personable, extremely reliable, very responsible and trustworthy full time Night Auditor. If you are able to work independently or as part of a team, understand the importance of guest relations and are capable of going above and beyond for our guests, than we encourage you to...