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Program Manager

4 months ago

Toronto, Canada Impact Kitchen Full time

**MAKE YOUR IMPACT**:
Impact Kitchen is on a mission to empower our community to eat healthy, nutritionally-dense foods with a focus on quality and sustainability. We know that what you eat matters, and we seek to make an impact by choosing local, ethically-sourced ingredients that will nourish you and help you thrive everyday. Founded in 2015, Impact Kitchen is the brainchild of former personal trainer and nutrition expert - Josh Broun, and Frank Toskan (co-founder of M-A-C Cosmetics).

In addition to our 5 restaurants located within Toronto’s core, Impact Kitchen fuels many of the city's major sports teams and top athletes through our catering and culinary programs and partnerships.

**PROGRAM MANAGER**:
Impact Kitchen is looking for a Program Manager to lead a key off site seasonal catering role within the organization - The Gary Roberts Performance Training Program.

The program provides nutrient dense meals to high-calibre athletes at the Gary Roberts Performance centre located in Aurora.

This is a contract position with commencement of employment in early May and contract conclusion in early September 2024.

**WORKING ENVIRONMENT**:
The Gary Roberts offsite division of Impact Kitchen is unique in nature and caters to the needs of the athletes at every moment. It is our aim to fuel those in the program through a successful training season and in turn, a favourable competitive season. As such, the Program Manager will be accountable for a team of experts in delivery of nutritionally dense meals. The Program manager will work closely with Impact Kitchen’s core culinary team while acting as a brand ambassador in delivery of our off site program.

The Program manager will travel daily from Impact Kitchen’s Commissary operation in Toronto's Corktown neighbourhood to program headquarters in Aurora. They are comfortable in a locker room environment and pride themselves on client service and satisfaction. This role is for an early riser with start times around 5:30 am and finish times around 3pm.

**CONTRACT DETAILS**:
**Start Date**: May 13th **End Date**:September 10th (tentative)

**COMPENSATION**

The Program Manager will have an annual prorated base salary of** $50,000 - **$55,000**, an opportunity for bonus and a meal stipend.

**TEAM & DEPARTMENT**:
The Program Manager will report to the Director of Culinary & Innovation while leading a nimble team to success. The Gary Roberts Performance culinary program operates as an off-site caterer under the greater culinary umbrella of Impact Kitchen operations.

**CORE RESPONSIBILITIES**:

- Own and lead the full cycle of meal service to participants of the program.
- Organize, package and deliver meals and supplies from the commissary kitchen to offsite and return at the beginning of each service day.
- Lead food procurement, preparation, execution and inventory of the program.
- Unpack van; set up and break down serving areas; set up daily Meals, beverages, cutlery, and smallwares needed to effectively serve all food products
- Responsible for guest service including meal program, misc items, assisting with food, drink, and nutritional inquiries, while providing above & beyond service
- Cleaning, sanitation and maintenance of Special Events serving stations, equipment, food production spaces, and Van.
- Hire, train, manage and schedule all staff associated with the program
- Assist the other special events as needed to maintain the highest level of food quality, presentation, and timing to optimize the guest experience.

**SKILLS**:

- 5+ years of Hospitality Management experience required, customer service experience preferred.
- Able to work in a standing position for extended periods of time
- Able to lift up to 50 LBS
- Exceptional Customer service skills
- Ability to communicate effectively, respectfully and lead others in a team-based setting
- Self-motivated with a high energy level
- Ability to execute and thrive in a fast-paced environment, problem solve, ensuring all client needs are met.
- Exceptional time management and organizational skills with the ability to multitask when required
- Strict adherence to company, municipal and provincial guidelines as they are related to food safety and safe workplace environments
- Food Handlers certification and a G class driver's license with a clean driving record is required.

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