Program Manager

2 weeks ago

Toronto, Canada Clever Devices Full time

**As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a Program Manager**

The Program Manager leads a team of professionals on complex design build technology integration programs within the transit (Bus, Rail, LRT) market, with responsibility for managing large programs in a complex external customer environment, managing the applicable technology deployment and the schedule performance of assigned projects within cost limitations and established standards. The Program Manager is responsible for managing customer relationships, resource assignments, and providing leadership to team members to achieve high results in a matrix organization.

**Key Responsibilities**
- Manage all aspects of a program, including planning, organization, and implementation of project activities, with a large transit agency, interfacing across multiple groups and departments, including central office and depot locations
- Provide overall project communication to stakeholders and meet program requirements and stakeholder expectations
- Provide support and guidance to team leads for their individual scope areas of the program
- Manages full lifecycle of program and ensures each aspect of the individual projects is completed
- Ensures compliance to established company policies, project management processes, tools, techniques, and templates.
- Manage program activities, such as issue tracking and risk mitigation, facilitating program team meetings and preparing/delivering status reports
- Manages subordinate Project Management Staff (Project Managers, Assistant Project Managers, Coordinators, etc.) setting objectives inline with established goals and targets
- Acts in coaching and mentoring capacities to Junior Project Management Staff and participates in Staff Development
- Work closely with cross functional departments (Product management, Engineering Design, Installation, and Field Service) to ensure successful execution
- Provide direction and control of work performed in the framework of program, including monitoring the critical path and implementation of appropriate corrective actions
- Coordinate and perform review of the project deliverables, software and hardware, and report on project performance, including risk mitigation.
- Arrange with the team leads for technical review of system design and documentation with the customer.
- Establishes project milestones and monitors adherence to program master plans
- Manages financial schedule performance of assigned projects
- Manages procurement of equipment and materials necessary to execute on projects
- Coordinates with Sales and Account Managers to further sales opportunities
- Participate in proposal preparation, including standards of work and specifications, estimation of product and service costs.
- Participate in negotiation and administration of contracts
- Serves as primary point of contact with the client for program and senior level communications, keeping customer appraised of progress
- Provide status and reports to company management and executives
- Reviews productivity and efficiency and strives for continuous improvement
- Ability to prioritize and proactively resolve program related issues on a fast-paced, aggressively scheduled project
- Strong written and verbal communication skills required
- Highly organized with high attention to details
- Travel required for onsite at customers facility up to 35%

**Skills Required**:

- 10+ years’ experience on technology integration projects with gradually level of increasing responsibilities with a focus on delivering projects to external customers.
- 5+ years of leadership role as an Integration Manager/Project/Program Manager on large scale ($25M USD+) technology integration project
- B.S. in Computer Science, Engineering or Electrical Engineering field
- PMP certification
- Experience in transit industry highly desired.
- Strong computer skills, including MS Office Suite, Excel, Word, PowerPoint, Outlook as well as ability to learn new software programs such as Microsoft Dynamics, JIRA

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