Business Analyst and Project Support, Bcehs HR

2 weeks ago

Vancouver, Canada PHSA Full time

**Business Analyst and Project Support**

PHSA Corporate

Vancouver, BC

**_ BC Emergency Health Services_**
**_ (BCEHS) is responsible for the delivery, coordination and governance of out-of-hospital emergency health services and inter-facility patient transfer planning and coordination services. BCEHS is an agency of the Provincial Health Services Authority (PHSA) and is a trusted partner in the BC Healthcare system._**

**_ To achieve this vision, the HR department is going through a time of exciting growth as we substantially increase our staff capacity within HR Services, Recruitment and our recent introduction of the HR Wellness & Recovery team. We aim to provide a consistent and exceptional employee support._**

BC Emergency Health Services (BCEHS) is looking for a Business Analyst. Help us create an exceptional workplace characterized by positive relationships with our employees.
- Be the trusted advisor and a strategic partner to client groups;
- Foster a proactive, problem-solving approach to employee / labour relations; and
- Help client groups design and implement work processes to achieve business outcomes.

**What you’ll do**
- Reviews, analyzes and defines current/future state processes and contributes to the development of specifications and testing for all identified development, system modifications, and installations.
- Provides ongoing support including coordinating questions/concerns and requests for services and facilitating resolution by documenting, analyzing and diagnosing questions/concerns, formulating and advising potential solutions
- Provides recommendations for process improvement and works with internal and external stakeholders to evaluate alternative procedural and systematic solutions which most effectively meet needs while maintaining acceptable business standards.
- Facilitates consensus on issues, including business design features, program changes, data requirements, privacy issues and reports. Prepares in depth business and analytical reports for executives, which may include business requirements specifications, project proposals, business cases, project summaries and other related documentation using standard templates.
- Participates in management team meetings, various operational and project committees and teams to facilitate various initiatives.

**What you bring**

**Qualifications**:

- A level of education, training, and experience equivalent to a Bachelor's degree in Business, Human Resources, Computer Science, or a related discipline, plus five (5) years recent related experience which includes project planning, analysis and implementation. Public Service and Health Sector experience and knowledge an asset.

Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Demonstrated ability to carry out business process mapping and fit gap analysis. Excellent interpersonal, oral, and written communication skills with the ability manage multiple interactions with multiple groups while working on multiple issues at the same time.
- Superior analytical, problem-solving and system analysis skills. Proven ability to plan and execute projects with stringent timelines. Ability to work effectively as part of a team.
- Demonstrated ability to provide professional expertise to staff, departments and stakeholders, and guidance regarding standard processes for project management.
- Demonstrated ability to provide user support, advice and training, and other user liaison services.
- Demonstrated ability to use database, spreadsheet and word processing software, such as MS Office (Excel, Word, PowerPoint and MS Project, Access), SharePoint and Visio, and other Business Intelligence Tools at an advanced level. Superior analytical skills including the ability to; comprehend, analyze and resolve complex issues and present information in concise meaningful ways.
- Highly developed business writing and verbal communication skills with the ability to document work appropriately.
- Demonstrated ability to exercise tact, good judgment and initiative.
- Physical ability to perform the duties of the job.

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house

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