Business Analyst and Project Support, Health Data

3 weeks ago

Vancouver, Canada PHSA Full time

**Business Analyst and Project Support, Health Data and Information Services**

BC Transplant

Vancouver, BC

With compassion, collaboration and innovation, we will save lives and offer hope through organ donation, transplant and research.

BC Transplant a program of the Provincial Health Services Authority provides oversight for all aspects of organ donation and transplantation across BC.

Working in collaboration with the regional health authorities and provincial partners, BC Transplant (BCT) is focused on increasing the availability of organs for transplantation in British Columbia.

The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs/services. Works in close collaboration with other partners to develop business/data systems enhancements, business solutions, or business processes. Functions as a Subject Matter Expert (SME) to project team through performing gap analysis of systems and business process mapping including the identification of linkages to other business/data systems. Provides key contributions to the development of solutions to ensure that business processes and/or project deliverables are consistent, accurate, and timely. Participates in and contributes to strategic planning. Develops project plans for the design, development, and implementation of new business processes, and supports the transition from current systems, practices and processes to an integrated system, common practices, and standardized processes with current or improved functionality.

**What you’ll do**
- Ensures key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating ideas and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
- Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
- Supports the Manager/Team Lead/Sr. Business Analyst by providing regular updates on the progress as well as any areas of risk associated with the completion of the project both within the project scope and the timeline.
- Provides professional expertise to staff, departments, partners, and guidance regarding standard process for project management.
- Reviews, analyzes and defines current/future state processes and contributes to the development of specifications and testing for all identified development, system modifications, and installations.
- Provides user support, advice and orientation. Develops content, as required, for training modules, delivers training, and provides and guidance to system users and department staff.
- Develops and maintains online course content as required.
- Develops and maintains various business processes, policies and procedures, as well as reference documentation such as user instructions, manuals, and reference materials.

**What you bring**

**Qualifications**:

- A level of education, training, and experience equivalent to a Bachelor's degree in Science, Health Information Management, Computer Science or a related discipline, plus five (5) years recent related experience which includes project planning, analysis and implementation. Public Service and Health Sector experience and knowledge an asset.

Skills and Knowledge
- Demonstrated ability to carry out business process mapping and fit gap analysis.
- Excellent interpersonal, oral, and written communication skills with the ability manage multiple interactions with multiple groups while working on multiple issues at the same time.
- Superior analytical, problem-solving and system analysis skills. Proven ability to plan and execute projects with stringent timelines.
- Ability to work effectively as part of a team.
- Demonstrated ability to provide professional expertise to staff, departments and IMITS/IT partners, and guidance regarding standard processes for project management. Demonstrated ability to provide user support, advice and training, and other user liaison services.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct c

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