Administrative Assistant
4 weeks ago
**Responsibilities**:
- Discuss and advise the client of their home loan options
- Informs supervisor of discrepancies in title or survey
- Reviewing and proof reading documents to verify that forms are correctly completed and required formats are used
- Providing general information to clients about mortgage products according to their needs
- Scheduling and confirming appointments with agents
- Managing incoming calls from Agents and Clients
- Performs other related duties as assigned
**Skills**:
- Ability to make sound judgments on the resolution of service, credit decision, funding, and post-close issues
- Ability to problem-solve and exercise independent judgment while displaying a high degree of initiative
- Ability to handle detailed assignments and maintain confidentiality
- Excellent communication and interpersonal skills
- Organizational skills necessary to prioritize workload and delegate responsibility
**Qualifications**:
- Proficient in of Microsoft office (MS Works, Excel, PowerPoint and Outlook)
- Exceptional written and oral English communication skills are required
- A typing speed of at least 60+ wpm and typing accuracy is a must and high priority requirement
- Customer service is a must
- Exceptional organizational skills, attention to detail and the ability to multi-task
- Able to work independently with minimum supervision
- A positive, can-do attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity
- Training on our proprietary software will be provided to guarantee success
- Mortgage Experience is an asset
**Schedule**:
- Monday to Friday and Saturdays (occasionally)
**Work Remotely**
- No
**Salary**: $16.00-$17.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative assistant: 1 year (required)
Work Location: One location
Expected start date: 2023-01-23
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