Membership Services Administrator
3 weeks ago
**Membership Services Administrator**
The Ontario Principals' Council (OPC) is a non-profit corporation that serves as the voluntary professional association representing the interests of principals and vice-principals in Ontario's publicly funded school system. Currently, the OPC represents 5,400 practicing school leaders in elementary and secondary schools as well as 500 Associates from within the education community.
We are recruiting to fill the position of Membership Services Administrator.
**What You’ll be Doing**
The Membership Services Administrator is accountable for the timely and accurate handling of registrations in support of the various levels of membership. Activities include granting website access to Members, maintaining role procedures manual to ensure currency, processing provincial rebates and scholarship requests, preparation of retirement and promotion certificates, website management including annual audit and the management of the department’s communication plan, including the drafting of notifications.
**How You’ll Succeed**
- **Member Engagement - **You will use your previous customer service experience to ensure timely service and support of Members in the registration process and daily interactions.
- **Analytical Skills -** Investigate anomalies or irregularities to determine frequency and cause and recommend potential solutions. However, you will escalate issues that are beyond your knowledge
- **Organizational Skills -** You are highly organized, detailed oriented, solution focused with strong time management abilities. You are forward thinking with an aptitude for continuous improvement. You are able to assess and mitigate the level of risk to Members and ensuring that established procedures are followed
- **Relationship Building -** Competently and professionally liaise with various partners
(local districts and their delegates, district school boards, insurance companies) for role engagement or problem solution.
**Who You Are**
- **You put our Members first. **You engage with purpose to find the right solutions. You go the extra mile because it is the right thing to do. You care about our Members
- **You love to learn.** You are passionate about growing your knowledge and you know that there is no limit to what you can achieve
- **You’re driven by collective success.** You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life
- **Values matter to you.** You bring your true self to work, and you live our values - trust, teamwork and accountability
- **You communicate well.** You are confident in your ability to effectively communicate
(verbal and written) in a professional manner.
**What the OPC Offers**
At the OPC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents and empowers teams to do what’s right for Members and to do it well. We create and maintain a work environment that promotes respect, and dignity. As part of our team, you will:
- **Thrive**: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate work life balance
- **Benefit**: Share in our collective success with a competitive starting salary, health benefits program upon hiring, contribution to a group RRSP one year after hiring and generous vacation and sick leave policies.
- **Develop**: Grow your skills and career through job sharing and ongoing learning opportunities
- **Hybrid work model**: Work remotely up to 50% with in-office opportunities for team collaboration
**What you need to Know**
- The Ontario Principals’ Council® (OPC) is committed to accommodating the individual needs of independent contractors, in accordance with the _Accessibility for Ontarians with_
- Disabilities Act (AODA)_, Integrated Accessibility Standards Regulation 191/11, within our recruitment processes and our skills assessment testing practices. Disability-related accommodations during the recruitment and selection process are available upon request
- You need to be legally eligible to work in Canada, and where applicable, must have a valid work permit. This is a regular full-time role with a schedule of 37.5 hours each week.
**Job Types**: Full-time, Permanent
**Salary**: From $55,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
Work Location: Hybrid remote in Toronto, ON
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