Customer Service Representative
5 months ago
**Customer Service Representative - Work at Home**
$20.00-$24.00/hour + Benefits.
**_Quit your day job, come help us save the world_**
If you are a mature sales or call centre representative, come join our team of professional fundraising agents to elevate your career and use your skills to help make our world a better place.
We are a Canadian agency on a mission to inspire fundraising. We provide a warm and friendly voice to the largest and most respected charities in Canada. Our team is passionate, engaged and extremely effective. We call existing supporters to raise funds for important causes around the globe. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well.
This is a full-time, outbound, work-from-home position.
Inspire fundraisers connect with, laugh with and uplift the lives of our client's donors - even if just for a few moments. Their work goes beyond raising funds for some of the world's most worthwhile causes; it's about creating a human connection with every donor. They enjoy being able to deliver world-class results autonomously, while representing great causes and being part of a passionate team.
Each day and each call can be different. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do it.
**Some of the **Benefits**:
- Permanent, full-time employment with consistent hours and growth opportunities
- Premium wages, $20.00 - $24.00 hourly w bonuses
- Engagement with world-class charitable organizations
- 100% paid training and health benefits (at 3 months)
- Trip incentives (to visit child sponsor communities), bonuses and rewards
- Training opportunities, lunch-and-learns, workshops
- Team culture and activities, ice breakers, community events
**To be an Inspire Fundraiser**:
**You should bring**:
- A minimum of 2 years' customer service and call centre experience
- You love talking to people and are a great communicator
- You are looking for full-time hours, 40 hours a week
- Availability to work evenings (1:00PM - 10:00PM EST Mon -Thu, 10:00AM - 7:00PM EST Fri)
- Availability to work occasional Saturday shifts (10:00AM to 5:00PM)
- You are technically savvy and self-reliant
**You should have**:
- A professional work from home office space
- newer-version Windows PC or laptop computer (Apple or Mac are not supported)
- High-speed cabled internet connection (min 25 mbps down/5 mbps up)
- A USB headset and webcam
If you are looking to be part of something bigger than yourself and to join a mature call centre team with opportunities to grow and support your peers; we would love to hear from you.
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