Social Enterprise Administrative Assistant

3 weeks ago

Winnipeg, Canada Turning Leaf Support Services Full time

**ABOUT US**

Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. We are very pleased to be recognized as one of Manitoba’s Top Employers of 2023 This special designation recognizes Turning Leaf as a leader in not only our industry, but as one of the top places to work in the province.

Turning Leaf’s support is customized to every individual’s needs and risk level. We offer crisis-intervention and treatment services, community support, day program services, residential support (including emergency housing, 24-hour homes, cluster housing, and home share), a harm reduction program, clinical services, indigenous services and more.

**WHO WE SUPPORT**

The participants of our programs are often deeply impacted by their circumstances which can become barriers to living safely and independently in the community. Trauma, homelessness, poverty, addictions, discrimination, sexual exploitation, societal stigmas, and lack of access to resources are some of the barriers our participants face every day.

**MAKE AN IMPACT**

Being a part of the Turning Leaf family means you will have the opportunity to make a direct and positive impact on people’s lives every day. The work is challenging in all the best ways and deeply rewarding. Many of our employees say they have found their life’s purpose while working here.

Turning Leaf provides ongoing, meaningful training to ensure we remain an industry leader and that our employees have the skills and confidence to be successful in their careers. We are an organization that pledges to uphold a workplace culture of inclusion, diversity, compassion, and respect.
- **New Hire Incentive Program: Full/Part-Time new hires will receive a $200 bonus after six months of employment**_

**SOCIAL ENTERPRISE ADMINISTRATIVE ASSISTANT JOB SUMMARY**

Reporting to the Social Enterprise Coordinator, the Social Enterprise Administrative Assistant is responsible for aiding with the day-to-day operations of the Social Enterprise Program.

The Social Enterprise Administrative Assistant will perform various administrative and reception duties, as well as support the work of the Senior Manager and the Social Enterprise Coordinator in growing the program.

Job duties and tasks will include, but are not limited to, running reports, record keeping, registering staff for training, and planning and coordinating events. This position will act as the point of contact for information concerning Social Enterprise.

**ESSENTIAL REQUIREMENTS**
- Cover letter and Resume
- 18 years of age or older
- Completion of High School or GED
- Degree or Diploma in Business Administrative is an asset.
- Clear Criminal Record check with Vulnerable Sector Check (no older than three months)
- Clear Adult and Child Abuse Registry checks (no older than three months)
- Valid Class 5 drivers license and access to a vehicle is preferred.
- Minimum two years of related administrative work experience preferred.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Heart for those struggling with intellectual and mental health challenges.
- Three employment references

**QUALITIES AND QUALIFICATIONS**
- Excellent oral and written communication skills.
- Excellent time management skills with strong attention to detail.
- Excellent interpersonal and communication skills.
- Self-starter and proactive approach in resolving problems and issues.
- Consistency with processes and daily tasks.
- Ability to handle multiple projects and priorities in a professional and timely manner.
- Ability to read, analyze and interpret general information and data.
- Ability to interact with all levels of personnel. Treat all with dignity and respect. Open and receptive to their needs.
- Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions.
- Represent the organization’s culture in the community (i.e., media, associates, and neighborhood).

**SUMMARY OF JOB DUTIES AND RESPONSIBILITIES**

Reception:

- Answer general phone inquiries in a professional and courteous manner.
- Direct phone inquiries to the appropriate Social Enterprise Staff.
- Reply to general information requests with the accurate information.
- Checking and responding/redirecting voice mails.

Office Administration:

- Preparing orientation packages for all participants.
- Organizing and updating the participant database.
- Managing day-to-day Social Enterprise administrative needs, such as: filing and sorting mail.
- Assist with payroll process by collecting invoices and reviewing them for accuracy.
- Receipt and petty cash tracking.
- Navigating our ticket system, to ensure client needs are being met.
- Tracking registrations.
- Calendar navigation and tracking of appointments/schedules for the Social En

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