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Customer Service Representative for a Small Business

7 months ago

Richmond, Canada Treasure Mart Ltd. Full time

Hi Thank you for checking us out. Before you continue, let us ask you - are you looking for a role outside of traditional customer service jobs? This position is for someone who enjoys working in a small team, excels in business-to-business interactions, and is eager to make a meaningful impact on our business. If the answer is yes, then I invite you to read on.

**Who is Treasure Mart?**
We are a leading supplier of creative art supplies to retailers across Canada. Our inventory offers a wide range of top international product brands and the latest releases inspired by fashion, culture, and artistic creativity. Our specialty is top-notch customer service, strong relationships with our retailers, and our strive to continue to grow as a team.

**What Do We Want?**
We're looking for an exceptional individual who shares our values of appreciation, respect, and a casual atmosphere. As a Customer Service Representative and Marketing Assistant, you'll play a vital role with:

- Develop strong relationships with current and new accounts. You will build B2B relationships with mínimal consumer sales and interaction
- Growing our house brand, Prism Studio, like fun marketing projects
- Contributing actively to our team, company growth and bringing positive energy

**And When Do We Want It?**

**What Do We Offer?**
- Monday to Friday schedule with weekends off (8:30 a.m. to 4:30 p.m.), no overtime
- Non-corporate workplace culture
- Enjoy workdays that typically invite new opportunities
- Steady income (no commission or tacky sales goals)
- A workplace that truly values you and your ideas
- Building B2B relationships with mínimal consumer sales and interaction
- Paid break from Christmas Eve - New Year’s Day
- Located by Ironwood Plaza for exceptional food options and right by a trail for a nice walk

**Enough About Us, Let’s Talk About you**
- Friendly customer service
- Ability to work as a team and independently
- Maturity and professionalism
- Basic computer skills
- Strong communication skills
- Time management and organizational skills
- Willingness to learn and grow with the company

Thank you for your interest in joining our team Applicants with personal notes will be considered first.

**Job Types**: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Richmond, BC V7A 4Z1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- If you were on an island with unlimited food and water, what's the one thing you'd bring?

**Language**:

- English (required)

Work Location: In person