Customer Service Representative

4 weeks ago

Richmond, Canada Skyservice Business Aviation Full time

**SKYSERVICE BUSINESS AVIATION**

Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full-service experience from Aircraft Management, Aircraft Charter, Maintenance, and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and values are the inseparable assets that drive our dedication to Quality, Safety, Respect, Commitment, and Efficiency. These are the core values that guide us every day and help build our reputation as leaders in aviation services. Skyservice is a team dedicated to supporting and developing our employees. If you want to grow your career and broaden your experience, then Skyservice is the right team for you.

**SUMMARY OF RESPONSIBILITIES**:

- Provide high standard service to customers in accordance with Skyservice’s philosophy, ensure efficient and courteous arrivals and departures of customers;
- Ensure communication and coordination between customers, line service crew, and staff;
- Coordinate fueling, catering, car rental, hotel booking, and reservations;
- Maintain, monitor, and update the Aircraft Entry Log and advise Line service crew accordingly;
- Answer the general number phone lines and forward the calls to the appropriate person;
- Maintain two-way communication with incoming aircraft by utilizing ground-air radio;
- Greeting and assisting flight crews with fuel requests, hotel reservations, catering, limo/shuttle arrangements, and other ground support items;
- Drive/operate the company’s vehicle(s) in a safe manner at all times;
- Maintain effective communication and coordination between customers, customer service representatives, line service crew, and colleagues;
- Provide feedback to the Customer Service Manager/Supervisor regarding service issues or customer concerns;
- Cover shifts as required when customer service or concierge colleagues are on vacation;
- Other duties as assigned.

**QUALIFICATIONS AND SKILLS REQUIRED**:

- Must have a valid driver’s license appropriate to the type of vehicle operated;
- A minimum of 2-3 years experience in a discerning customer service environment, preferably in aviation;
- Available to work on different shifts, including weekends and statutory holidays;
- Must be able to provide a clear driver’s abstract;
- Must be able to lift up to 30lbs;
- Excellent communication skills;
- Strong organizational skills;
- Ability to work under pressure;
- Ability to consistently provide a positive attitude;
- Completion of secondary education is required;
- Post-secondary education is considered an asset.

  • Customer Service Representative

    1 week ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Customer Service Representative

    3 weeks ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Residential Customer Service Representative

    4 weeks ago

    Richmond, Canada Ashton Service Group Full time

    **Compensation & Perks** - Starting hourly wage range of $21-$23, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...

  • Residential Customer Service Representative

    2 weeks ago

    Richmond, British Columbia, Canada Ashton Service Group Full time

    Compensation & Perks Starting hourly wage range of $21$23, negotiable based on education and experience Incentive and bonus plans 2weeks paid vacation to start Extended health and dental benefits 5% RRSP matching available after 1 year of employment Lunch subsidy Paid training to support continuous growth and to encourage promotion and advancement within the...

  • Customer Service Representative

    3 weeks ago

    Richmond, Canada Patterson Dentaire Dental Canada Inc. Full time

    Patterson Dental Canada Inc. is the trusted partner of the dental industry in goods, equipment, services and technology. Our company has more than 500 employees across the Canadian territory. Our Vancouver branch is located along the Fraser River in Richmond, BC with easy access to transportation and the vast amenities of Queensborough landing. **Job...

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Circle K Full time

    Store 6002341: 31441 Highway 2, Richmond, Prince Edward Island C0B 1V0 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - **...

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    3 weeks ago

    Richmond, Canada CARO Analytical Services Full time

    Full Time Customer Service Representative - Richmond, BC As a Customer Service Representative for CARO Analytical Services’ growing laboratory network, your main responsibilities will include: **Client Facing** - Greeting walk-in clients and receiving incoming samples. **Work Order Tasks** - Work order Login and sample labelling. - Sending Login...

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Marina's Swim School Full time

    Customer Service Representative Marina's Swim School is looking for a professional and experienced customer service representative with a good team spirit and professionalism, patience, and a “people-first” attitude. The applicant must possess the following skills: - Handling customer complaints by providing solutions, often within a time limit to...

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Marina's Swim School Full time

    Customer Service Representative Marina's Swim School is looking for a professional and experienced customer service representative with a good team spirit and professionalism, patience, and a “people-first” attitude. The applicant must possess the following skills: - Handling customer complaints by providing solutions, often within a time limit to...

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Hertz Canada Part time

    We are looking for Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot! Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an...

  • Customer Service Representative

    2 weeks ago

    Richmond, British Columbia, Canada Hertz Full time

    We are looking for Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spotHertz offers a Competitive Compensation package You have the potential to earn a bonus incentive which averages an additional...

  • Customer Service Representative

    4 weeks ago

    Richmond, British Columbia, Canada Circle K Full time

    Store : 31441 Highway 2, Richmond, Prince Edward Island C0B 1V0Customer Service RepresentativeAs a Customer Service Representative, you will enjoy: Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting...

  • Customer Service Representative

    7 days ago

    Richmond, Canada CARO Analytical Services Full time

    Full Time Customer Service Representative - Richmond, BC As a Customer Service Representative for CARO Analytical Services’ growing laboratory network, your main responsibilities will include: **Client Facing** - Greeting walk-in clients and receiving incoming samples. **Work Order Tasks** - Work order Login and sample labelling. - Sending Login...

  • Customer Service Representative

    3 weeks ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    3 weeks ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...