Operations Manager

7 months ago


Kingston, Canada Reliance Home Comfort Full time

LEARN, DEVELOP AND GROW - WITH RELIANCE
By joining Reliance as a Operations Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.
What will you do?
- Responsible for monitoring, measuring and implementing best practice initiatives to ensure that productivity improvements are realized across all metrics
- Maximize your team’s efficiency through enhanced analytics and direct interaction
- Champion for Customer Experience ensuring that all team members understand the importance and processes for drive customer experience improvement
- Responsible for promoting a strong safety culture and understanding of the importance of Health & Safety in the region, ensuring adherence to H&S practices and policies
- Build a strong operations team by continual improvement in hiring, on-boarding, training and development of talent
- Responsible for providing leadership and management to team members in order to perform effectively and efficiently
- Lead and support the development of a mentality that drives Growth through Service and improves on technical lead and conversion rates
- Develop and maintain relationships within key areas and stakeholders in the business
- Develop any potential business development and/or customer service opportunities to maximize market growth in surrounding area
- Other tasks and responsibilities as required to maintain efficient department operations

What do we offer?
- Competitive starting wages
- On-the-job training and defined Career Paths to advance your career
- A comprehensive benefits and group savings plan
- Generous discount on Reliance products
- Fast growing company with an award-winning culture

What do you bring?
- Possess a college/university degree, or equivalent work experience
- Plumbing license would be an asset
- Achieved 1-2 years of successful leadership experience against formalized corporate objectives
- Demonstrated ability to extract the full potential technical professionals through development and leadership
- Ability to retain and attract top talent
- Strong competitive awareness with the ability to coach accordingly
- Introduce new initiatives to maintain further growth
- Create alignment between corporate goals and individual objectives
- Heightened sense of self-awareness and emotional intelligence
- Demonstrate a strong verbal and written communication skillset

Why Reliance?
Headquartered in Toronto, with 27 branches across Canada and 2 locations in the USA, Reliance is the industry leader in providing home comfort solutions to over 2 million customers across North America. Reliance provides reliable home heating, cooling, hot water, water purification, electrical, plumbing & smart home products & services.

Each day, our Team Members are dedicated and focused on delivering an outstanding customer experience, developing top talent and giving back to the communities where we live and work. Reliance is approximately a $1 billion business with over 2,400 Team Members and growing

**We are proud to be recognized recently by**:

- Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures
- Canada’s Top 100 Employers as a Top Employer for recent graduates
- Homestars as a Best of Award Winner 2021, plus over 70,000 5 star reviews nationally
- Greater Toronto Contact Centre Association for the Rising Above Team Award


  • Operations Manager

    6 months ago


    Kingston, Canada Cunningham Swan LLP Full time

    **Overview**: The Operations Manager is responsible for improving operational efficiency, overseeing day-to-day activities, and managing various administrative, human resources, and information technology functions. The Operations Manager works closely with the Managing Partner, Executive Committee, and other stakeholders to position the firm for future...

  • Manager, Operations

    4 days ago


    Kingston, Canada Primaris REIT - Cataraqui Centre Full time

    **Role Summary** The main responsibility of the Manager, Operations is to ensure the successful operation of the building and facilities which may encompass areas such as maintenance, cleaning, security and guest services. **Role Responsibilities** - Ensure that all programs related to the overall operation of the Centre are implemented in a timely...

  • Operations Manager

    7 months ago


    Kingston, Canada MetalCraft Marine Incorporated Full time

    The Operations Manager will oversee all aspects of production, maintenance, quality assurance and safety for MetalCraft’s manufacturing facilities in both Kingston ON and Watertown NY. Responsibilities involve coordination of the plant’s manufacturing processes to ensure compliance with Company objectives, quality systems, and client expectations. It is...

  • Operations Manager

    3 months ago


    Kingston, Canada Martha's Table Community Program Full time

    **Job Title**: Operations Manager **Position Type**: Full-Time Permanent (37.5 hours per week) **Schedule**: Monday to Friday, 8:00 AM to 4:00 PM **Location**: Martha's Table Community Program, 629 Princess Street Kingston, Ontario **Responsibilities**: - **Program Operations**: Oversee the daily operations of breakfast, lunch, and dinner services,...

  • Operations Manager

    3 months ago


    Kingston, Canada Day & Ross Full time

    **You belong at Day & Ross.** Operations Manager Full-time Kingston, ON The Operations Manager is accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational...

  • Operations Manager

    7 months ago


    Kingston, Canada Kingston Market Square Hotel Full time

    **JOB OVERVIEW** Assist in managing the day-to-day operations of the hotel to maximize profitability and ensure superior service and product quality are maintained. **Duties and Responsibilities** FINANCIAL RETURNS - Assist General Manager in the development, implementation, and monitoring of financial and operational plans for the hotel which support the...

  • Operations Manager

    7 months ago


    Kingston, Canada Routes Adventures Full time

    Routes Adventures is the Canadian provider for Road Scholar, a leader in small group learning adventures. When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there's no organization better than Road Scholar. **About this role...** What's our secret? Dedicated and...

  • Operations Manager

    3 months ago


    Kingston, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    Job SummaryWe are seeking a highly organized and detail-oriented Office Administrator to manage daily office operations at beBee Professionals in Kingston. The successful candidate will be responsible for ensuring the smooth operation of office activities, supporting staff, and completing administrative tasks efficiently.Key ResponsibilitiesManage incoming...

  • Operations Manager

    3 months ago


    Kingston, Canada Reliance Home Comfort Full time

    By joining Reliance as a Operations Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best. What will you do? - Collaborate with all local Manager(s) to plan, budget and deliver on P & L targets - Ensure staffing plans are forecast, updated and delivered to...


  • Kingston, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking an experienced Administrative Operations Manager to oversee the daily operations of our office in Kingston, Canada. In this role, you will be responsible for managing office operations, supervising administrative staff, and developing office policies and procedures.Key Responsibilities:Manage office scheduling, correspondence, and file...


  • Kingston, Canada Aramark Full time

    Would you consider relocating to the heart of Ontario in beautiful Kingston? Located on the shores of the St. Lawrence River and 1,000 islands - just across from the United States - the city boasts scenic residential pockets, lively entertainment, a world class University, and is within driving distance to both Ottawa and Toronto! Aramark is recruiting an...

  • Operations Manager

    7 months ago


    Kingston, Canada Marriott International, Inc Full time

    **Job Number** 24026090 **Job Category** Administrative **Location** Kingston Market Square Hotel, 285 King Street East, Kingston, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Management **Additional Information**:This hotel is owned and operated by an independent franchisee, Easton's Group...

  • Clinical Manager

    4 weeks ago


    Kingston, Canada SE Health Full time

    p>Join the FLA OHT Home Care Modernization Team and play a key role in shaping the future of homecare across Ontario! We are seeking passionate, dedicated leaders who are committed to transforming healthcare delivery for our clients. If you naturally lead with a focus on person-centered care, improving coordination, enhancing communication, enabling...


  • Kingston, Canada SE Health Full time

    Join the FLA OHT Home Care Modernization Team and play a key role in shaping the future of homecare across Ontario! We are seeking passionate, dedicated leaders who are committed to transforming healthcare delivery for our clients. If you naturally lead with a focus on person-centered care, improving coordination, enhancing communication, enabling...

  • Operations Manager

    2 days ago


    Kingston, Canada Reliance Home Comfort Full time

    LEARN, DEVELOP AND GROW - WITH RELIANCE By joining Reliance as a OPERATIONS MANAGER, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best. What will you do? - Responsible for monitoring, measuring and implementing best practice initiatives to ensure that productivity...


  • Kingston, Ontario, Canada Waste Connections of Canada Full time

    Job OverviewWe are seeking a Senior Operations Manager to join our team at Waste Connections of Canada. This is an exciting opportunity to lead and manage daily operations, ensuring the safe and efficient delivery of services.About the RoleThis Operational Leadership Position plays a key role in supervising a team of drivers, heavy equipment operators, and...


  • Kingston, Ontario, Canada Subway Sandwiches & Salads Full time

    Subway Sandwiches & Salads is seeking a skilled Restaurant Operations Manager to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for implementing operational procedures, managing staff, and maintaining high standards of quality and service.About the RoleThis is a fantastic...


  • Kingston, Ontario, Canada COMPASS GROUP CANADA Full time

    Job SummaryWe are seeking an experienced Site Operations Manager to join our team. In this role, you will be responsible for managing staff and day-to-day operations to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare...


  • Kingston, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Kingston seeks a seasoned Restaurant Operations Manager to oversee daily operations and lead the food service team. This role involves managing staff, maintaining quality standards, and ensuring exceptional customer service.About the JobSalary:$45,000 - $65,000 per year, depending on experienceThis position is ideal for those with...


  • Kingston, Ontario, Canada Dexterra Full time

    Dexterra Group is a leading provider of integrated facilities management services across North America.We are currently seeking an Operational Excellence Manager to join our team in this exciting opportunity.The successful candidate will have a minimum of 5 years of experience in operational management, with a strong background in integrated facilities...