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Test Centre and Integrated Services Coordinator

4 months ago

Oshawa, Canada Ontario Tech University Full time

**Test Centre and Integrated Services Coordinator**

**Tracking Code: req1087**

**Faculty/Department**: Office of Student Life

**Number of Positions**:1

**Appointment Type**: Limited Term 18 Months

**Hours of Work**: 35 hours per week

**Salary Range**:Level 7 - Starting Salary, Step 1 $54,848

**Posting Date**:April 16, 2024

**Closing Date**: April 30, 2024

**Job Summary**: This position is responsible for coordinating and administering testing and integrated services delivered through Ontario Tech Test Centres (North and Downtown Campuses), to support of students with disabilities.
- This position is required to work out of both locations

**Nature of work**:
To whom does the position report? (Manager, Test Centre and Integrated Services)

**Responsibilities/accountabilities**:
**1. Test/Exam Coordination & Administration**:

- Coordinates the administration of alternative tests/exams for students with disabilities
- Recruits, trains and coordinates invigilators and scribes to monitor exams in a manner that ensures adherence to the University’s policy on academic integrity
- Invigilation: Primary invigilator for the test centre during slower periods, including invigilator backup
- On call during examination periods to support test centre operations (including outside of standard work hours)
- Liaising with Faculties to confirm student arrangements, obtain testing materials, printing quizzes, tests, midterms and exams and facilitating the return of completed texts/exams
- Supporting members of the Student Accessibility Services team in providing academic accommodations, alternative testing, student support and program delivery
- Supports new Test Centre initiatives as directed and representing Test Centre and Integrated Services on campus committees and events

**2.** **Integrated Services Coordination**
- Contributes to developing, delivering, coordinating, and assessing Computerized Note-Taking programs for deaf and hard-of hearing students. This includes coordinating with third-party vendor(s), onboarding CNTs with Ontario Tech technology (such as Canvas, Clockwork, and Google Docs), and reviewing and verifying vendor invoices.
- Contributes to developing, delivering, coordinating, and assessing campus-wide peer note-taking service to support students’ accommodations
- Contributes to developing, delivering, coordinating, and assessing alternative formatting. This includes coordination with students, Student Accessibility Services advisors, communication with vendors and collaboration with the Assistive Technologist.
- Contributes to developing, delivering, coordinating, and assessing Captioning Materials
- Contributes to developing, delivering, coordinating, and assessing alternative testing arrangements, FM hearing systems, notetakers, training and access to computers and adaptive software, alternative text formats, interpreters
- Collaborating with instructors, teaching assistants and faculties to ensure the timely conversion of examination materials into accessible formats, such as Braille, large print, electronic, Kurzweil, Read&Write etc.
- Scanning, transcribing and producing accessible format test, exam and other course materials when necessary
- Installing and testing assistive software on student laptops and in test/exam centres to ensure system integrity, general safety and operational capability
- Maintaining databases for all quizzes, tests, midterms and final exams, conferring with IT and software provider to troubleshoot and correct problems
- Assisting in the collection of student data and the preparation of Ministry reports for accessibility funds and grants
- Compile, analyze, interpret and prepare data by identifying trends, significant findings and anomalies
- Maintaining statistical information regarding the use of services provided by the test centre and contribute to the annual report
- Assesses and reports program and service outcomes

**3.** **Stepped Care and Student Support**:

- Provides coverage as needed, including breaks, illness, or vacations, and is coordinated through departmental managers

**4.** **Special Projects**:

- Contributes to developing, delivering, coordinating, and assessing special projects as signed by manager

**Required Skills**:

- Knowledge of test centre operations, invigilating procedures and guidelines, and ability to ensure test integrity and security
- Knowledge and experience with group development techniques and training skills with individuals and
small groups
- Good judgment, decision making and problem solving skills
- Solid understanding of customer service ethic, academic integrity and respect for confidentiality
- Superior organizational skills
- Ability to work effectively individually and within a team environment
- Computer, Word processing and data base skills are essential
- Demonstrated knowledge of assistive technology used by persons with a disability and proven ability to troubleshoot technology issues
- Demonstrated abi