Welcoming Streets Coordinator

4 months ago

Oshawa, Canada Durham Community Health Centre Full time

**Job Posting**

**Position Title: Welcoming Streets Coordinator**
**Employment Status**:Temp.** **Full-Time Contract ending March 31, 2025 (with possibility of extension)

**Hours of Work / Work Schedule**:35 hours/week (1 FTE) [days/evenings and weekends may be required]

**Salary Range**:Annualized salary is commensurate on skills and experience, within the range of
$55,100.00 and $63,223.00 plus optional participation in HOOPP.

**Position Reports To: Manager, Health Equity & Priority Populations**

**Location: 115 Grassmere Ave., Oshawa; this position requires travel to provide services in the**
community and at all DCHC sites (North & South Oshawa/Pickering)

**Organization Overview**

Durham Community Health Centre is a recognized leader in redefining the experience of community-based
health and wellness services. We provide access to high quality holistic and inclusive care that is
responsive to the needs of the community and empowers individuals to enhance their own well-being.

Caring for the health and wellness of our communities' residents is the cause that unites us. It shapes our
thinking and guides our actions.

Durham Community Health Centre is a registered charitable organization providing a variety of free,
community programs and services including: health promotion and wellness programs; primary care,
counselling and mental health; diabetes education; Hepatitis C screening, treatment support, education
and outreach; geriatric assessment & intervention; young parent support, youth programs, Indigenous
programs; community development programs; and fundraising events which include developing
charitable partnerships/sponsorships to fund programs.

In line with the CHC Model of Health and Wellbeing, our expert team works with our clients to provide
holistic care, support, and wraparound services that empower clients to improve their health and wellness.
We strive to be accessible to those in the community who face access barriers like culture, gender,
geographic isolation, homelessness, language, physical disabilities, poverty, and race.

We are Durham Community Health Centre Care. Compassion. Community.

**Program Overview**

The Welcoming Streets Program supports downtown business owners and vulnerable individuals in the
area. Unsheltered individuals are often struggling with complex issues, such as poverty, mental health and
addiction, homelessness, and who are disengaged from the health and social service system.

This program works to address concerns identified by business owners, and the public, about vulnerable
and street-involved individuals who may be at risk. The program aims to facilitate more positive
relationships between business owners and vulnerable individuals and ensures that unsheltered

**Oshawa Location Child, Youth & Family Clinic Pickering Location**
115 Grassmere Ave 1320 Airport Blvd 17-1450 Kingston Road **1-877-227-3217**
Oshawa, ON L1H 3X7 Oshawa, ON L1J 0C6 Pickering, ON L1V 1C1

individuals are linked with the services they could benefit from. In addition, this program focuses on
building capacity among local businesses to be better equipped to address concerns and build empathy
for people who are vulnerable and living on the street.

**Position Overview**

The **Welcoming Streets Coordinator** will collaborate within an interdisciplinary team of health
professionals across the community network that influence the health environment targeted to clients, as
well as within the Agency’s team structure, in support of goals that align with and achieve the Agency’s
strategy, Mission, Vision and Values.

Additionally, the Welcoming Streets Coordinator will develop links to community resources to meet the
needs of clients, paying close attention in building partnerships with those who support the targeted
community with the goal of improving engagement and continuity of care across the region.

**Key Responsibilities
- Answering/supporting/directing incoming referrals and inquiries regarding unsheltered and risk

of becoming unsheltered for individuals and families
- Work with Case Managers to assist with weekly client schedules to ensure program goals &
objectives are met.
- Community case management - Covering case load for Case Managers while staff are on

holidays/off sick, etc.
- Development of groups to meet community needs including gap analysis/community feedback

groups as well as training/mentoring new staff.
- Assists with system navigation, advocacy, and life-skill development programming.

Working from a determinants-of-health and client-centred perspective in order to assist in
building clients' capacity to work toward goals.
- Maintains and manages the Homeless Individuals and Families Information System (HIFIS)

database according to contractual requirements. Including performing audits on Case Managers
case loads.
- Completion of statistical reports for funders.
- Sit on Community Advisory Committees with internal and external stakeholders.
- Advoca

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