Front Desk Reception

2 months ago


Kanata, Canada Ottawa Physiotherapy & Sport Clinics Full time

Answering incoming calls and making outgoing calls
- Scheduling appointments
- Invoicing clients, taking payments
- Balancing end of day reports
- Responsible in keeping track of clinic receivables
- Maintain and organize clients accounts
- Responsible for collecting proper insurance claim forms and information from clients, for direct billing purpose
- Greeting clients as they come into the clinic
- At times assisting the therapists (cleaning beds, etc., )

Skills and Qualifications
- Customer service:
Ability to make clients feel comfortable when they walk into the clinic, must be attentive to the needs of patients and demonstrate empathy
- Organizational skills: Must be able to multi-task and prioritize tasks
- Interpersonal skills: Ability to communicate clearly with clients and staff and easily interact with clients in a friendly, professional, and accommodative manner
- Technology skills: Capacity to work with phones and computer systems
- French preferred

Monday - 7am-2pm /3pm

Tuesday - 9am-5pm

Wednesday - 7am-2pm/3pm

Thursday - 9am-5pm

Friday - 7am-2pm/3pm

Pay: $18.00-$20.00 per hour

Expected hours: 35 - 40 per week

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: In person

Application deadline: 2022-04-21



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