Quality Assurance
5 months ago
**Quality Assurance & Quality Control (QA & QC) Manager**
**Duties & Responsibilities**
- Develop and maintain a Quality Management System in accordance with domestic and international regulatory requirements (Health Canada)
- Manage Quality Control related activities regarding all in-process checks, deviations, RM release, and finished product release. Ensure that products conform to specifications and regulatory requirements.
- Approve or reject all formulations, procedures, specifications, test methods, raw materials, packaging materials, and finished products, including products manufactured at foreign sites, based on conformance / non-conformance to respective specifications that affect the purity, quality, and composition of each product.
- Oversee complaint handling, corrective and preventive actions, internal audit program, supplier quality assurance, product inspection and release, equipment calibration, and control of nonconforming material.
- Maintain and improve product quality by completing product and company system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop a new product, and manufacturing and training methods.
- Prepare quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
- Approve Raw Material Specifications before purchase. Develop Finished Product Specifications for existing & New Products.
- Prepare a Certificate of Analysis for all clients, prepare Stability reports and Nutritional Facts for products.
- Maintain Master formulations, Change Control, and history records. Develop & make a master formula for all new registrations. Identify and analyze issues related to in-process manufacturing and resolve them.
- Review & maintain Work Orders and all related documents. Complaint handling: record all details about the complaint and prepare a complete investigation report, corresponding to the client till it’s resolved.
- Communicating with clients and Laboratory for technical matters. Ensure that the contract laboratories are capable of performing all of the tasks and responsibilities assigned to them.
- Review and verify test protocols, COA’s received from the third-party laboratory. Investigate OOS results received from the laboratory and find solutions.**Minimum Requirements**:
- Minimum BSc. in Chemistry, Biology, Pharmacology, or Food Science obtained by recognized University.
- 2 years of experience in a Natural Health Supplements/pharmaceuticals manufacturing environment.
- In-depth understanding of Health Canada Natural Health Product regulations and quality systems such GMP
- Knowledge in Natural Health product formulation is an asset.
- Flexible and able to operate in a fast-paced environment.
- Excellent numerical skills and understanding of data analysis/statistical methods.
- Good knowledge of MS Office and databases.
- Great attention to detail and a result-driven approach.
- Excellent organizational and leadership abilities.
**Salary**: Based on experience.
**Job Location**: Port Coquitlam, BC
**Job type**: Full time permanent
**Benefits**: After the probationary period
**Salary**: $40,000.00-$60,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- Bachelor's Degree (preferred)
Work Location: In person
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