Revenue Specialist

3 months ago

Toronto, Canada Parkbridge Lifestyle Communities Inc. Full time

**Revenue Specialist, Residential, Toronto, ON**

With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience We are committed to delivering vibrant communities that create long-term economic and social value and RV resorts in picturesque locations where vacationers can relax and recharge. As an operating platform of global real estate company, QuadReal Property Group, when you join Parkbridge you will be working with a dedicated team of passionate individuals across both organizations, united by deeply held values and a commitment to service excellence. Together, we lead our industry through progressive practices, an open-source approach to idea-sharing and a commitment, every day, to Being a Responsible Company.

**Role Description**

The Revenue Specialist, reporting into the Revenue Administration Manager, is responsible for managing non-standard residential rental transactions. Liaising with internal and external partners, the Revenue Specialist will be responsible for end-to-end processing of received orders affecting current residents. The Revenue Specialist will suggest and assist the Revenue Administration Supervisor and Manager with process and technical enhancements when identified. All duties will be completed while upholding Parkbridge’s mission, vision, and values serving as a brand and cultural ambassador.

**Responsibilities**
- Support & preparation of relevant files for Above Guideline Increase (AGI) and Additional Rent Increase (ARI) filings
- Action all pending and approved governed AGI/ARI orders
- Maintain accurate entry of accounts receivable transactions, lease documents, renewals, tenant information, and adjustments utilizing Yardi software
- Process all Resident charges as applicable
- Account for all cash transactions related to resident accounts
- Review and aid in rental discrepancies with Property Managers - i.e. large accounts receivable balances, outstanding write-offs, etc.
- Create correspondence to residents, working with the site for resident delivery
- Work closely with the Accounting department to ensure month ends are properly invoiced and accounting related questions are properly answered
- Identify and recommend process improvements in the Residential Property Administration workflows
- Support Revenue Administrators across the portfolio

**Experience and Qualifications**:

- Two years' relevant experience and post-secondary education preferred
- Experience in Residential Real Estate is an asset
- Ability to analyze and interpret Company policies and procedures as well as relevant Acts and Legislation
- An energetic self-starter with a willingness to learn
- Advanced Microsoft 365 skills with a proficiency in Excel and Word
- Knowledge of Yardi Voyager is an asset
- Team-oriented with the ability to develop and sustain cooperative working relationships
- Attention to detail, high degree of accuracy and strong adherence to established deadlines
- Organized and efficient with strong multi-task skills and the ability to work under pressure with limited supervision
- Excellent interpersonal, communication and organizational skills
- Positive, friendly, professional and customer service oriented
- Ability to think logically and solve problems
- Excellent oral and written communication skills

**About Parkbridge**

**About QuadReal Property Group**

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $77.6 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

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