Post Office Manager
2 weeks ago
**All referred applicants must **first_ _**be submitted through Workday by a current Loblaw Colleague.**
**Location**:
2900 Warden Ave, Scarborough, Ontario, M1W 2S8
At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.
We succeed through collaboration and commitment and set a high bar for ourselves and those around us.
We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.
**SUMMARY**:
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and customer satisfaction.
**DUTIES & RESPONSIBILITIES**:
- Leads by example and ensures that Post Office staff demonstrate our CORE Values
- Ensures Post Office cashiers complies with all Store Standards
- Trains employees in job functions and provides on-going coaching and instructions
- Assists with completing performance reviews of Post Office cashier staff in conjunction with the FSM
**CUSTOMER SERVICE**:
- Ensures exceptional customer service is provided beyond expectation
- Ensures employees present proper image to the public in accordance with Uniform Policy
**LOSS PREVENTION**:
- Ensures all loss prevention systems and procedures are performed according to Standards
- Ensures procedures regarding parcel checks are adhered to
**QUALIFICATIONS**:
- Planning, Judgement and Decision Making
- Independent thinking and decision making when dealing with issues related to customer’s requests
- Judgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutions
- This position requires the ability to act upon tasks and goals outlined by management
**EXPERIENCE**:
- Experience with retail and cash handling
- Superior interpersonal skills
- Efficient time management ability
- Strong verbal and written communication skills
- Effective organization and planning skills
- Commitment to providing exceptional customer service
**WORKING CONDITIONS**:
- Ability to work flexible shifts which may include nights and weekends
J2WRTL
J2WFSM
Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
**Employment Type**:
Full time
**Type of Role**:
Regular
**Please Note**:
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