Dispatch/office Administrator

2 weeks ago


Red Deer County, Canada Fonda's Plumbing & Heating Full time

**About us**

Fonda's Plumbing & Heating has proudly been serving Central Alberta for over two decades. With over 20 years of dedicated service, we have established ourselves as the go-to experts for all your plumbing and heating needs in the region. Our team of experienced technicians is committed to providing top-notch service, ensuring that your home or business remains comfortable and functional year-round. We take pride in delivering not only expert solutions but also friendly and reliable service, because we understand that your satisfaction is our greatest achievement. Trust us to keep your heating and plumbing & HVAC systems running smoothly, no matter the season.

**Responsibilities**:

- maintain office files, both physical and electronic
- Coordinate with suppliers for office equipment, vehicle services, etc.
- Assist in budgeting and financial management processes (Job Costing, material pricing, etc.)
- Answering phones and booking appointments for technicians
- Customer call backs, following up on customer leads.
- Manage data in Service Titan (cloud based service industry software)

**Skills**:

- Strong organizational skills with the ability to prioritize tasks
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Detail-oriented
- Ability to work independently and as part of a team

As an Dispatch/ Office Administrator, you will be responsible for assisting the day-to-day operations of the office. Your main duties will include managing office files, answering phone call, customer call backs, and assisting in budgeting processes. To excel in this role, you should have strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office. If you are a self-motivated individual with the ability to multitask effectively, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Flexible schedule
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Red Deer County, AB T4E 0P1: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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