Patient Success Manager

2 weeks ago


Whitby, Canada Whitby Dental Full time

We are looking for a mature, _experienced_ Dental Office Manager.
- **Must have Dental Experience**_. Responsible for the execution of the day-to-day administration, leadership and coordination of the dental office, managing all staff, implementing agreed review policies & procedures and appropriate training plans.

Human resource responsibilities include staff recruitment, retention and
performance review process;
Oversee efficient workflow and coverage to maximize productivity
Work with Regional Growth Manager and Human Resources to resolve employee relations issues;
Conduct regular staff meetings to provide information to staff and to solicit feedback from staff to
foster a harmonized and productive workplace environment
Supervise office personnel including billing, clinical and administrative staff;
Responsible for scheduling all staff to ensure there is appropriate staffing per doctor’s schedules and
patient needs;
Ensure that office has engaged workforce at all times
Ensure that all company policies and procedures are followed and that all core values are exemplified
and reinforced
Assist with Treatment Planning Administrative Front Desk tasks as require

**Salary**: $50,000.00-$58,000.00 per year

**Benefits**:

- Dental care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

COVID-19 considerations:
We follow all RCDSO and Public Health protocols

Ability to commute/relocate:

- Whitby, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: One location

Expected start date: 2023-02-13



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