Dental Office Assistant Manager
7 months ago
STAFF SUPERVISION:
- Oversees staffing and ensures that each staff member understands the scope of his/her position, policies within the company, and that they receive appropriate and constructive criticism and/or training when necessary.
- Acts as a liaison between Associates and patients.
- Responds to conflict and provides conflict resolution.
- Identifies and recognizes employees who may have successful career development opportunities in the company. Communicates this information to HR.
- Assist the Office Manager to maintain staff schedules, ensuring that a position is temporarily covered appropriately in the case of an absent staff member, keeping an eye to reduce employee overtime as well (informing the Regional Office Manager when needed).
- Call management - Ensures dental receptionists are managing calls effectively, returning calls, identifies training where needed.
- Participates in the recruitment process with Human Resources, identify staffing needs prospectively, and as they may arise. Helps to facilitate onboarding and training, and participates also in off boarding and dismissal protocol with Human Resources.
OPERATIONAL SUPERVISION:
- Assists Regional Office Manager to oversee production and expenditure.
- Opens and closes the office, as required.
- Ensures inventory control and supports cost reductions.
- Complete administrative functions including bank deposits, invoice processing, supporting A/R, maintaining office email and mail, preparing estimates for insurance as required, working in the front desk and dental assisting when needed.
- Maintains patient data according to regulations and company policies, ensuring that records are stored securely and in compliance with privacy and security regulations.
- Maintains high level of professionalism in offices and motivates staff.
- Maintains quality assurance with respect to dental procedures, customer service, sterilization techniques, and health standards. Ensures compliance with PHIPA, IPAC, and all relevant guidelines.
- Represents office at corporate and management meetings, where required.
- Provides management and corporate reports where necessary (including, but not limited to, production summaries, A/R ageing reports, Write-off/adjustment reports, Collection/Deposit reports, inventory counts, new patient reports, etc.).
- Ensures clinic is stocked and operational, communicating any needs to the Regional Office Manager.
- Supports marketing and promotional initiatives.
- Takes responsibility for the appearance and functionality of the office, ensuring a safe, professional, and clean environment.
- Works with management across the company, if assistance or insight is needed.
PATIENT EXPERIENCE:
- Sets the standard for communication with patients, responding efficiently and appropriately to patient needs and inquiries, and establishing relationships where possible.
- Takes responsibility for the smooth and efficient flow of patients and handles any situation which may be slowing or stopping patient flow.
- Manages patient scheduling and direct patient traffic flow. Oversees that new patient intake is completely fully.
- Presents treatment plans to patients when needed.
- Educates patients whenever possible and appropriate and ensures that all staff members are educating patients appropriately.
- Resolves patient issues in accordance with company policies and procedures, healthcare regulations, and dental board standards.
-
Certified Dental Assistant
3 weeks ago
Whitby, Canada Dental Office Full time**Full job description** **Responsibilities**: - Assist the dentist in all dental procedures, ensuring smooth and efficient operations - Take X-rays and perform radiographic procedures as required - Carry out additional dental assisting duties as needed - Provide exceptional patient care, maintaining a welcoming and comfortable environment - Adhere to all...
-
Dental Assistant
6 months ago
Whitby, Canada Whitby Dental Office Full timeWe are a friendly, general dentistry practice in North Whitby looking for a part time dental assistant. Non-corporate, 4 operatory practice. Relaxed, supportive office culture. - 3 days a week to start but must be available to work Tuesdays - availability 1-2 Saturdays (8:30am-2pm) per month is an asset. Never on long weekends - Fully computerized practice...
-
Dental Assistant
5 months ago
Whitby, Canada Whitby Dental Office Full timeResponsibilities: - Assist the dentist during dental procedures - Prepare treatment rooms and instruments in timely manner for dental procedures - Take and develop dental x-rays - Sterilize and maintain dental instruments and equipment **Experience**: - Minimum of 1 year of experience as a Dental Assistant **Job Types**: Part-time,...
-
Dental Administrator
2 months ago
Whitby, Canada North Whitby Dental Office Full time**DENTAL ADMINISTRATOR / DENTAL ASSISTANT** **We are looking for a talented and an enthusiastic Dental Receptionist! Part-time position. We have a unique bonus system so there is a huge opportunity for advancement.** **Your duties**: - Work effectively to optimize the schedule** ***: - Process claims and collection of payments** **- Send estimates and...
-
Dental Receptionist
5 months ago
Whitby, Canada Whitby Dental Office Full timeResponsibilities: - Greet and welcome patients as they arrive at the dental office - Verify patient insurance coverage and collect necessary information - Assist with billing and payment processing - Maintain patient records and update information as needed - Coordinate with dental staff to ensure smooth patient flow - Provide excellent customer service and...
-
Dental Receptionist
2 months ago
Whitby, Canada Dental Office Full timeBusy dental office is seeking an enthusiastic, friendly and detail oriented receptionist Work Location: In person
-
Dental Assistant
6 months ago
Whitby, Canada Daniels Dental Full timeJob Summary: We are seeking a skilled and dedicated Dental Assistant to join our team. As a Dental Assistant, you will work closely with the dentist and dental team to provide high-quality dental care to our patients. Your role will involve assisting with various dental procedures, maintaining patient records, and ensuring a comfortable and positive...
-
Dental Assistant
2 months ago
Whitby, Canada Birch Dental Full timeAbout us: At Birch Dental, we are committed to creating a positive work environment for you while we deliver exceptional care to our patients. We know the demands of dentistry and the challenges you may experience when treating patients. We provide an excellent support system, training, and teamwork to nurture growth and job satisfaction. We recognize that...
-
Office Administrator
5 months ago
Whitby, Canada Whitby Dental Office Full time**About us** We are professional and fast-paced. Our work environment includes: - Modern office setting - Growth opportunities Office Administrator **Duties**: - Manage administrative tasks and ensure smooth operations of the office - Coordinate and schedule patient appointments - Provide support to staff members as needed **Experience**: - Previous...
-
Office Administrator
6 months ago
Whitby, Canada Whitby Dental Office Full time**About us** We are professional and fast-paced. Our work environment includes: - Modern office setting - Growth opportunities Office Administrator **Duties**: - Manage administrative tasks and ensure smooth operations of the office - Coordinate and schedule patient appointments - Provide support to staff members as needed **Experience**: - Previous...
-
Office Administrator
6 months ago
Whitby, Canada Whitby Dental Office Full time**About us** We are professional and fast-paced. Our work environment includes: - Modern office setting - Growth opportunities Office Administrator **Duties**: - Manage administrative tasks and ensure smooth operations of the office - Coordinate and schedule patient appointments - Provide support to staff members as needed **Experience**: - Previous...
-
Dental Assistant
3 months ago
Whitby, Canada SK DENTAL CARE Full time'''Duties:''' - Assist the dentist during dental procedures - Prepare treatment rooms and sterilize dental instruments - Take and develop dental x-rays - Provide patient education on oral hygiene and post-operative care - Perform basic laboratory tasks, such as pouring and trimming models - Schedule patient appointments and maintain patient records - Manage...
-
Dental Assistant/receptionist
5 months ago
Whitby, Canada Rossland Garden Dental Full timeWe are looking for a part-time or full-time Dental Assistant to join our team starting immediately. Experience is preferred, but not required. We are looking for an energetic, personable and strong team player. Our office values high quality patient care in a warm welcoming environment and we are looking for somebody that will fit in with our dental...
-
Dental Office Assistant Manager
7 months ago
Whitby, Canada DentalZen Full timeThe responsibilities include, but are not limited to the following:STAFF SUPERVISION:Oversees staffing and ensures that each staff member understands the scope of his/her position, policies within the company, and that they receive appropriate and constructive criticism and/or training when necessary.Acts as a liaison between Associates and patients.Responds...
-
Dental Office Manager Assistant
4 weeks ago
Whitby, Canada DentalZen Full time $30 - $40The responsibilities include, but are not limited to the following:STAFF SUPERVISION:Oversees staffing and ensures that each staff member understands the scope of his/her position, and policies within the company, and that they receive appropriate and constructive criticism and/or training when necessary.Acts as a liaison between Associates and...
-
Dental Office Manager Assistant
4 weeks ago
Whitby, Canada DentalZen Full timeThe responsibilities include, but are not limited to the following:STAFF SUPERVISION:Oversees staffing and ensures that each staff member understands the scope of his/her position, and policies within the company, and that they receive appropriate and constructive criticism and/or training when necessary.Acts as a liaison between Associates and...
-
Dental Office Assistant Manager
7 months ago
Whitby, Canada DentalZen Full time**The responsibilities include, but are not limited to the following**: **STAFF SUPERVISION**: - Oversees staffing and ensures that each staff member understands the scope of his/her position, policies within the company, and that they receive appropriate and constructive criticism and/or training when necessary. - Acts as a liaison between Associates and...
-
Dental Assistant
5 months ago
Whitby, Canada BrockStarr Dental Care Full timeWe have a great team and great patients and we all love what we do. If you love dentistry and helping others and enjoy working hard while having fun then we're the team for you! **Job Types**: Full-time, Part-time, Permanent Pay: $20.00-$27.00 per hour **Benefits**: - Dental care - Extended health care - On-site parking Schedule: - 8 hour...
-
Dental Assistant
2 months ago
Whitby, Canada BrockStarr Dental Care Full timeEducation: Other trades certificate or diploma - Experience: 7 months to less than 1 year - or equivalent experience **Work setting**: - Dental practice **Tasks**: - Prepare patients for dental examinations - Prepare plaster models and moulds - Cast gold or metal alloys for bridges and denture bases - Order dental and office supplies - Perform...
-
Dental Receptionist
2 weeks ago
Whitby, Canada Trinity Family Dental Full time**Overview** **Responsibilities** - Greet patients warmly as they arrive and assist them with check-in procedures. - Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries. - Maintain accurate electronic medical records using software such as Dentrix and Epic. - Process patient information and verify insurance...