Regional Operations Manager

4 weeks ago


Whitby, Canada CHEC Full time

Job summary

We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of eye health and how CHEC can play an innovative part in making this great, with your help. Are you a regional manager who wants to continue helping people but need a better work life balance? If yes, then CHEC is your employer of choice We have an exciting opportunity for a Regional Operations Manager to join us.

Main duties of the job

If you wish to join an organisation that is thriving on success and want to be part of the journey, then this maybe the opportunity just for you. We are recruiting a Regional Operations Manager to oversee 8 hospitals in the South region. The Regional Operations Manager will provide effective leadership to Hospital Managers in the region. We are looking for someone to ensure all hospitals and units continue to provide safe and effective delivery of all our services. At CHEC we focus on providing the highest quality patient centric care, participating in the entire pathway for patients from pre-admission, surgery, and post-operative management.

About us

CHEC are an independent service provider that specialise in Ophthalmology and Endoscopy services supporting the NHS. CHEC are an established group of hospitals and community clinics across the UK. Our bespoke state of the art surgical centres are a beacon of envy, providing end-to-end care for our patients through NHS partnerships. We have 5 core values that we uphold through our employee and patient lifecycle to ensure a pleasant experience for all. These are Caring, Passionate, Togetherness, Listening and Focus, something that all our colleagues are expected to naturally uphold here at CHEC.

Job description

Job responsibilities

Be an Ambassador for Quality and Clinical GovernanceLead the hospital teams in CQC readiness, improvement plans, and provide advice when required and maintain adherence to CQC standards and regulationsLead improvement programmes and assurance plansPositively encourage development and motivation within the teamsEnsure that hospital activity meets set targets and that patients are treated within local SLAsOversee and act as a point of escalation for the hospital sites to ensure the physical environment is fit for purposeContinually seek to improve the systems and hospital processes to drive efficiency across the business and liaise with Head Office to create a business case for change.Support the Hospital Managers in achieving their financial budgets through guiding and creating action plans to address any underperformanceForm supportive links with the Head Office teamsSupport the Hospital Manager with workforce planning current and future needs for permanent and temporary staff requirementsEnsure that all Hospital teams have robust objectives and Personal Development Plans to drive a high-performance cultureSupport the Hospital Manager in liaising with the Clinical Education team to ensure all clinical and non-clinical colleagues are appropriately trained and managed including mandatory training & clinical training

Person Specification

Additional Criteria

Essential

A manager with previous experience managing a number of hospitals Previous experience managing CQC registered managers Someone with experience in ophthalmology and/or endoscopy would be advantageous, but not essential An experienced leader and confident with CQC Excellent communication skills at all levels

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