Client Care Support Representative

5 months ago


Vancouver, Canada Access Full time

Description

**We Are Access**

We are Access We are committed to exceeding the expectations or our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service.

**The Impact You Could Make**

Do you truly care about human relations? Are you committed to serving customers, taking care of their requests and finding solutions? And are you naturally inquisitive, with a keen interest in digital tools? If you answered yes to all these questions, Access has an exciting opportunity for you

You are more than just a **Client Care Support Representative**. You are an Expert in creating experiences that make customers happy and want to stay longer by building trust through resolution. You are a key part of our fast-growing company in delivering the very best customer experience to our clients.

**_ The work schedule will be from Monday to Friday, from 8:30 am to 5:00 pm (Pacific Time Zone)._**

**Your Daily Responsibilities**

As a Client Care Support Representative, you are the public face of Access Information Management.
- You will create client work orders and will notify the Operations Supervisors of changes that may affect service schedule.
- You will triage cases and work orders in Salesforce.
- You will complete database research on missing client containers, files, or tapes, and maintain client contact.
- You will accomplish all other tasks and projects as assigned by the Manager.

**More About You**
- At least six (6) months of customer service experience (call center experience is a plus).
- You are a pro on the computer using different software (Salesforce, Total Recall, FileBRIDGE, SAP).
- Strong oral and written communication skills (must possess grammatically correct English skills).
- High School Diploma or equivalent required.

**Why Access?**
- Competitive Hourly Pay
- Medical, Dental, Vision and Life insurance
- Paid Vacation, Sick and Personal days
- Retirement program with company match
- Training and Growth opportunities
- Remote Position
- All qualified applicants will receive consideration for employment._



  • Vancouver, Canada Access Information Mgmt of Canada, ULC Full time

    **We Are Access** We are Access! We are committed to exceeding the expectations or our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Do you truly care about human relations?...


  • Vancouver, Canada Access Information Mgmt of Canada, ULC Full time

    **We Are Access** We are Access! We are committed to exceeding the expectations or our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Do you truly care about human relations?...


  • Vancouver, Canada Access Full time

    Description **We Are Access** We are Access! We are committed to exceeding the expectations or our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Do you truly care about...


  • Vancouver, Canada Access Information Mgmt of Canada, ULC Full time

    **We Are Access** We are Access! We are committed to exceeding the expectations or our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Do you truly care about human relations?...


  • Vancouver, Canada Access Information Management Full time

    **We Are Access** We are Access! We are committed to exceeding the expectations or our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Do you truly care about human relations?...


  • Vancouver, Canada People Corporation Full time

    We are seeking a Client Service Representative to join our Granville West Group team in Vancouver. This is a hybrid role, with 3 days per week in office and 2 days per week remote. The Client Service Representative will be a part of a dynamic team that provides an exceptional client experience for Group Insurance clients. In this role, you will be...

  • Client Representative

    5 months ago


    Vancouver, Canada TT Acquisition Full time

    We are a dynamic and growing company, and we are currently looking for an exceptional Client Representative to join our Burnaby office. We are searching for a passionate and driven individual who is excited about the opportunity to grow and learn with us. We recognize that each team member brings a unique set of skills to the table, and we are committed to...


  • Vancouver, British Columbia, Canada Aritzia Full time

    The RoleWe are seeking a highly skilled Seasonal Client Service Representative to join our team as a Concierge Advisor - Sales and Service. As a key member of our client service team, you will be responsible for delivering world-class client service across all channels, including Live Chat, Phone, and Email.Key ResponsibilitiesProvide exceptional client...


  • Vancouver, Canada Sonova Full time

    Vancouver, CanadaRegional Customer Care Representative - Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ If so, we think you belong here at **Connect Hearing** as a **Regional Customer Care...


  • Vancouver, Canada Product Care Recycling Full time

    **Client Services Manager** Office Location: 2238 Yukon Street, Vancouver, BC **About The Position** The Client Services Manager is responsible for the management of participant and revenue services on behalf of Product Care, for our client’s programs in California, Connecticut, Rhode Island and Oregon, etc. for the end-of-life collection and recycling...


  • Vancouver, Canada The GCM Inc. Full time

    We are on the lookout for talented customer service and sales professionals to be a part of our dynamic crew! Our new **Client Service Representative** will lead from the front with authenticity, empathy, and integrity in all customer interactions, ensuring that every connection made is built to last! **The Client Service Representative will**: -...


  • Vancouver, British Columbia, Canada ChartWorld Americas Maritime Services Ltd. Full time

    Job Summary: We are seeking a skilled Client Support Representative to join our team at ChartWorld Americas Maritime Services Ltd. The successful candidate will be responsible for providing exceptional customer service, troubleshooting technical issues, and maintaining a problems and solutions log.Key Responsibilities:Report on the performance of computer...


  • Vancouver, British Columbia, Canada BMO Full time

    Job Summary:We are seeking a highly skilled Client Service Representative to join our team at BMO. As a Client Service Representative, you will play a critical role in supporting our Investment Advisors and branch operations with day-to-day administration and providing exceptional client service.Key Responsibilities:Coordinate marketing activities on behalf...


  • Vancouver, Canada Shani Darden Skin Care Full time

    **Title: Freelance Sales Representative** **Reports to: Sales and Education Executive** **Status: Freelance** **Location: Toronto / GTA** **The Role** Shani Darden Skin Care is looking for a skilled sales and customer service expert to join our team. This role will play an essential role in representing Shani Darden’s brand voice and brand personality...


  • Vancouver, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As the New Client Representative, Group Insurance, you will be the primary contact for Advisors, Sales Representatives and internal partners providing superior sales implementation support and service during the submission process of new client business and adding a new product for existing clients. Must...

  • Client Care Specialist

    2 months ago


    Vancouver, Canada Better Bodies Club Full time

    **CLIENT CARE SPECIALIST / FRONT DESK** (PART TIME AVAILABLE) Better Bodies Club is a boutique personal training studio in the heart of Kitsilano; our studio is bright, friendly and inviting. We represent a 5 star guest experience which begins with first impressions at the front desk. When clients walk into our club, our client care team sets the tone for...

  • Client Care Specialist

    5 months ago


    Vancouver, Canada Better Bodies Club Full time

    **CLIENT CARE SPECIALIST / FRONT DESK** (PART TIME AVAILABLE) Better Bodies Club is a boutique personal training studio in the heart of Kitsilano; our studio is bright, friendly and inviting. We represent a 5 star guest experience which begins with first impressions at the front desk. When clients walk into our club, our client care team sets the tone for...

  • Client Care Specialist

    4 months ago


    Vancouver, Canada Better Bodies Club Full time

    **CLIENT CARE SPECIALIST / FRONT DESK** (PART TIME AVAILABLE) Better Bodies Club is a boutique personal training studio in the heart of Kitsilano; our studio is bright, friendly and inviting. We represent a 5 star guest experience which begins with first impressions at the front desk. When clients walk into our club, our client care team sets the tone for...


  • Vancouver, Canada Eminence Organic Skin Care Full time

    **Role Summary** As the Inside Sales Representative, you will nurture ongoing relationships with Spa Partners by receiving orders and inquiries, and conducting daily outbound sales and follow-up calls. You will use your expert knowledge of products, product availability, and sales territories to provide key communications to the Spa Partners to increase...


  • Vancouver, Canada Eminence Organic Skin Care Full time

    **Role Summary** As the Inside Sales Representative, you will nurture ongoing relationships with Spa Partners by receiving orders and inquiries, and conducting daily outbound sales and follow-up calls. You will use your expert knowledge of products, product availability, and sales territories to provide key communications to the Spa Partners to increase...