Client Services Representative

3 months ago


Vancouver, Canada Purves Redmond Limited Full time

Established in 1959, Purves Redmond Limited (PRL) is an innovative and entrepreneurial insurance brokerage and employee benefits consulting firm based in Toronto with offices in Vancouver, Montreal and Calgary. We have an exciting opportunity in our growing Vancouver (or Montreal) office for a client services representative on our Client Services team.

**As a client services representative at PRL, a typical day might include the following**:

- Providing support across all business units with respect to issuance and management of client documentation and tasks;
- Responding to client requests and inquiries in a prompt and professional manner;
- Assisting with data entry, keying and updating of policy information as required;
- Assisting with administrative tasks for various business units as required.

**This job might be right for you if you**:

- Have a Post Secondary Education or related job experience;
- Fluent in French (required for our Montreal office only);
- Have previous administrative or insurance brokerage experience (preferred);
- Have knowledge of Applied EPIC and CSR24 (asset);
- Are proficient in Microsoft Office Applications, including Word, Excel, PowerPoint, etc.;
- Thrive on paying attention to details, and work well under the pressure of deadlines and multiple priorities;
- Are focused and motivated to execute your responsibilities in an efficient, accurate, complete and timely manner;
- Have excellent oral and written communication skills;
- Are a driven and enthusiastic learner who’s always looking to improve and develop;
- Enjoy collaborating and working closely with teams; and
- Are committed to attaining or exceeding client expectations.
- RIBO license is an asset (Registered Insurance Brokers of Ontario).

At PRL, we are an equal employment opportunity employer based on job-related skills and experience. If you require any accommodation during the hiring process or upon hire, please inform Human Resources and we will provide suitable accommodation that takes into account the applicant’s accessibility.

Pay: $35,000.00-$58,000.00 per year

Work Location: Hybrid remote in Vancouver, BC V6E 2E9



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