User Support Technician
6 months ago
Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
**Computer and technology knowledge**:
- Information Technology Infrastructure Library (ITIL)
- Internet
- File management software
- Communication software
- MS Windows
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
-
User Support Technician
3 weeks ago
Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems...
-
User Support Technician
6 months ago
Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
-
User Support Technician
3 months ago
Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
-
User Support Technician
2 weeks ago
Richmond Hill, Canada Schindler Consulting Full timeEducation: - Expérience: - **Education**: - College/CEGEP - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
-
user support technician
6 months ago
Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...
-
user support technician
6 months ago
Richmond Hill, Canada Schindler Consulting Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
-
User Support Technician
5 months ago
Richmond, Canada Innovation Networks Inc Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
User Support Technician
2 months ago
Richmond, Canada Comwell Systems Group Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals...
-
User Support Technician
5 months ago
Richmond, Canada PIONEER SECURITY & COMMUNICATIONS LTD Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
User Support Technician
6 months ago
Richmond, Canada PressReader Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 to less than 7 months **Work setting**: - Office building **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user...
-
User Support Technician
5 months ago
Richmond, Canada Esikidz Enterprises Inc. Full timeEducation: College/CEGEP - Experience: Experience an asset - Computer programming/programmer, general - Computer science - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - General office - Office building **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to...
-
User Support Technician
3 months ago
Richmond, Canada ECS Electrical Cable Supply Ltd. Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years **Work setting**: - Telecommunications industry - Private company, corporation or industry - Office building **Tasks**: - Give access to computer networks - Report on the performance of computer systems and...
-
user support technician
3 months ago
Richmond, Canada ECS Electrical Cable Supply Ltd. Full timeWork Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsWork settingTelecommunications industryPrivate company, corporation or industryOffice buildingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing...
-
user support technician
3 months ago
Richmond, Canada ECS Electrical Cable Supply Ltd. Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationBachelor's degreeWork settingTelecommunications industryPrivate company, corporation or industryOffice buildingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing...
-
User Support Technician
5 days ago
Richmond, Canada ECS Electrical Cable Supply Ltd. Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience - ** Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other...
-
user support technician
5 days ago
Richmond, Canada ECS Electrical Cable Supply Ltd. Full timeWork Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 2 years to less than 3 years or equivalent experienceTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and...
-
user support technician
5 days ago
Richmond, Canada ECS Electrical Cable Supply Ltd. Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationBachelor's degree or equivalent experienceTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and...
-
IT Support Technician
3 weeks ago
Richmond, Canada Shearwater Research Full time**Job Posting: IT Support Technician**: **Job Summary** The **IT Support Technician** **provides essential IT support to all Shearwater employees and maintains IT infrastructure to ensure efficient, secure, and reliable IT services across the organization. **Key Responsibilities** **User Workstation Management** - Maintain consistent software versions on...
-
User Support Technician Ecs Electrical Cable Supply
2 months ago
Richmond, Canada Electrical & Automation Industry Careers Full timeECS is a proud Platinum Member of Canada's Best Managed Companies and is ISO 9001:2015 certified. **ECS Core Values** - Hire and retain the most qualified individuals. - Ensure continuous training for all employees. - Create a safe, satisfying and rewarding environment for our employees by encouraging initiative, teamwork and pride in the achievement of our...
-
IT Support Technician
2 months ago
Richmond, Canada The Keg Steakhouse + Bar Full time**The Keg Steakhouse + Bar’s Corporate Office in Richmond BC is seeking a dedicated IT Support Technician to join our team**. In this role, you will be responsible for providing day-to-day support to our Corporate Office and restaurant systems. This role will contribute to the education of employees, the deployment of user equipment, and the participation...