User Support Technician
4 weeks ago
Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
**Computer and technology knowledge**:
- Information Technology Infrastructure Library (ITIL)
- Internet
- File management software
- Communication software
- MS Windows
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
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User Support Technician
3 weeks ago
Richmond Hill, Canada Asia Link Computer Inc. Full time_**Asia Link Computere Inc. is hiring User Support Technician to join our team.**_ - Job Types: Full-time, Permanent_ - Working hour: 30 hours/week _ - Employment Start: as soon as possible_ - Employment Vacancy: 1_ **Work Location Information** - 45a West Wilmot St.. Suite 5-6, Richmond Hill, ON L4B 1K1_ **Job requirements** **Languages** -...
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User Support Technician
3 weeks ago
Richmond Hill, Canada Asia Link Computer Inc Full timeComputer and information sciences, general - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to...
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User Support Technician
1 week ago
Richmond, British Columbia, Canada Jetview Electronics Ltd. Full timeJetview Electronics Ltd.User Support Technician (NOC: 22221)Number of Positions Available: 1Term of Employment: Permanent Position, 40 hours per week Overtime AvailableBusiness Address: 8 Cambie Rd., Richmond, BC, V6V 2K4Location of Work: 8 Cambie Rd., Richmond, BC, V6V 2K4Wage: $34.65 per HourLanguage Requirement: EnglishBenefits4% vacation paid5 days of...
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User Support Technician
3 weeks ago
Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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User Support Technician
3 weeks ago
Richmond Hill, Canada Schindler Consulting Full timeEducation: - Expérience: - **Education**: - College/CEGEP - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
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User Support Technician
1 day ago
Richmond, Canada Comwell Systems Group Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals...
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User Support Technician
2 days ago
Richmond, Canada PIONEER SECURITY & COMMUNICATIONS LTD Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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User Support Technician
2 weeks ago
Richmond, Canada PressReader Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 to less than 7 months **Work setting**: - Office building **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user...
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User Support Technician
2 weeks ago
Richmond, Canada ECS Electrical Cable Supply Ltd. Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience - ** Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other...
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L2/ L3 IT Support Technician
7 days ago
Richmond Hill, Ontario, Canada SearchLabs Full timeJob Title: L2/L3 IT Support Technician (Hybrid)Location: Richmond Hill, Ontario (Hybrid - 2 days in-office per week)Job Description:We are looking for a proactive and experienced L2/L3 IT Support Technician to join the team in Richmond Hill at an established VAR. In this role, you will be responsible for providing technical support and troubleshooting for...
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End User Support Analyst
3 days ago
Richmond, Canada Graymont Full time**Job Brief**: Graymont is hiring an End User Support Analyst to join our global team of highly skilled technicians to provide prompt remote and on-site technical service on a company-wide level. Canada - Hybrid - Richmond, BC **DUTIES AND RESPONSIBILITIES**: - Configure, deploy, and support desktops, laptops and peripherals including network printers. -...
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IT Support Technician
3 days ago
Richmond, Canada Shearwater Research Full time**Job Posting: IT Support Technician**: **Job Summary** The **IT Support Technician** **provides essential IT support to all Shearwater employees and maintains IT infrastructure to ensure efficient, secure, and reliable IT services across the organization. **Key Responsibilities** **User Workstation Management** - Maintain consistent software versions on...
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Richmond, Canada Electrical & Automation Industry Careers Full timeECS is a proud Platinum Member of Canada's Best Managed Companies and is ISO 9001:2015 certified. **ECS Core Values** - Hire and retain the most qualified individuals. - Ensure continuous training for all employees. - Create a safe, satisfying and rewarding environment for our employees by encouraging initiative, teamwork and pride in the achievement of our...
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Advanced IT Support Analyst
5 days ago
Richmond Hill, Ontario, Canada SearchLabs Full timeJob Title: L2/L3 IT Support Technician (Hybrid)Location: Richmond Hill, Ontario (Hybrid - 2 days in-office per week)Job Description:We are looking for a proactive and experienced L2/L3 IT Support Technician to join the team in Richmond Hill at an established VAR. In this role, you will be responsible for providing technical support and troubleshooting for...
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Client Support Technician
4 weeks ago
Richmond, Canada Heli-One Full timeReach Beyond!: CHC provides unmatched helicopter services that enable our customers to reach beyond - to work in remote and challenging destinations that limit others - and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world - safely and reliably. All you have to...
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Client Support Technician
4 weeks ago
Richmond, Canada CHC Helicopters Full timeReach Beyond!: CHC provides unmatched helicopter services that enable our customers to reach beyond - to work in remote and challenging destinations that limit others - and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world - safely and reliably. All you have to...
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Field Technician
2 weeks ago
Richmond Hill, Canada SmartONE Solutions Inc. Full time**FIELD SERVICES TECHNICIAN** **A BIT ABOUT US** We are an award-winning Canadian technology company founded in 2016, enthusiastic about smart communities, and we are pretty proud of having created the segment in Canada. Our innovative and proprietary IoT based solutions connect hundreds of smart homes together through a dedicated network to create a smart...
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End User Support
2 weeks ago
Richmond Hill, Canada Compugen Inc Full time**Job Title** - End User Support - Short Contract **Vacancy No** - VN6771 **Work Location** - Richmond Hill, ON **Base Pay Range** - To be discussed during the recruitment process **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire,...
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Field Service Technician
5 days ago
Richmond Hill, Ontario, Canada MBC Full timeRole Description We are looking for a bright, passionate and motivated professional Incident Management technician to oversee our On-site Incident Management operations. The Incident Management Technician is responsible for daily management and scheduling of onsite client support requests. The candidate should possess excellent communication skills and...
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End User Support Analyst
2 weeks ago
Richmond, Canada Graymont Full time**Job Introduction**: Canada - Hybrid - Richmond, BC **Salary: $65,000 - 75,000 depending on experience** **DUTIES AND RESPONSIBILITIES**: - Configure, deploy, and support desktops, laptops and peripherals including network printers. - Provide end-user support with a multitude of different software. - Investigate, prioritize, diagnose, document and...