user support technician
4 months ago
- Education:
- Expérience: Education
- College/CEGEPTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operationsComputer and technology knowledge
- Information Technology Infrastructure Library (ITIL)
- Internet
- Desktop applications
- File management software
- Communication software
- MS WindowsWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- SittingPersonal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time managementExperience
- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 hours per week
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Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
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Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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user support technician
4 months ago
Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...
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Richmond, Canada Innovation Networks Inc Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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User Support Technician
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User Support Technician
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2 weeks ago
Richmond, Canada Comwell Systems Group Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to...
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user support technician
2 weeks ago
Richmond, Canada Comwell Systems Group Inc. Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and...
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3 weeks ago
Richmond, Canada ECS Electrical Cable Supply Ltd. Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years **Work setting**: - Telecommunications industry - Private company, corporation or industry - Office building **Tasks**: - Give access to computer networks - Report on the performance of computer systems and...
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user support technician
3 months ago
Richmond, Canada Deserving Health International Corp Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksGive access to computer networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize...
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user support technician
3 months ago
Richmond, Canada Deserving Health International Corp Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksGive access to computer networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement...
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user support technician
3 weeks ago
Richmond, Canada ECS Electrical Cable Supply Ltd. Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationBachelor's degreeWork settingTelecommunications industryPrivate company, corporation or industryOffice buildingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing...
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user support technician
3 weeks ago
Richmond, Canada ECS Electrical Cable Supply Ltd. Full timeWork Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsWork settingTelecommunications industryPrivate company, corporation or industryOffice buildingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing...